Support Cant get shop savvy/barcode scanner to work?

Discussion in 'Android Devices' started by mr.mojo, Jun 6, 2010.

  1. mr.mojo

    mr.mojo Member
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    May 27, 2010
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    Now, ive tried both with no luck? It keeps trying to auto focus but never finishes the scan? What is this about?
     

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  2. cfmistry

    cfmistry Active Member
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    May 19, 2010
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    Make sure you're trying it on a flat barcode (i.e. not a beer bottle), just keep Barcode Scanner over the barcode for 10 seconds and it should register the barcode.
     
  3. mr.mojo

    mr.mojo Member
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    May 27, 2010
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    Ive tried it on books, cd's and even groceries with no luck? Ive tried both programs and had no luck?

    Any other thoughts
     
  4. Randy S

    Randy S New Member
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    May 27, 2010
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    Try backing up a few more inches from the bar code you're trying to scan.
     
  5. mr.mojo

    mr.mojo Member
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    May 27, 2010
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    tried it at numerous distances...no luck yet
     
  6. nightfishing

    nightfishing Well-Known Member
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    May 2, 2010
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    Make sure you have plenty of light. (only time I have issues is in dim light)

    If you are still having issues, check your camera settings. reset them to default and see if it helps.
     
  7. mr.mojo

    mr.mojo Member
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    May 27, 2010
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    it is in a well lit area. Also, i tried resetting the camera settings to default without any luck.
     
  8. woop

    woop novacane (OFWGKTA)
    VIP Member
    323

    You're camera app still works fine though right?
     
  9. mr.mojo

    mr.mojo Member
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    May 27, 2010
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    Yes, it seems to function well. I haven't put it through any sort of rigorous test or anything like that, but, i did snap off a picture just a few minutes ago as a test. It seemed to function fine.

    EDIT: Well, i finally got it to work! I had the plastic which originally came on the camera lens still on. I didnt think it would effect it, but, as soon as i took it off, it worked flawlessly! Thanks again guys!
     

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