Can't get to dialing keypadSupport

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  1. Bchgrass

    Bchgrass New Member

    I recently bought an Incredible 2. It was working fine, but now when I tap "Phone" at the bottom of the home screen, a small grey "phone" comes up, but not the keypad. I wasn't able to sync my old flip-phone to this one, so I don't have many saved contacts. How can I get to my keypad? This is a new problem - it used to work just fine. Thanks!

  2. Bchgrass

    Bchgrass New Member

    I can't get to my keypad either - did you ever figure out what the problem was and/or how to fix it? Thanks!
  3. wildtouch83

    wildtouch83 Well-Known Member

    this started for me last night. after 3 battery pulls, i decided to perform a factory reset (which I HATE doing). But i figured, what's the point of having a phone that I can't make phone calls from?

    I am not piecing together all of my apps and widgets again. what a pain.
  4. Bchgrass

    Bchgrass New Member

    Yep - I took it to the Verizon store and they checked to see if my apps had messed it up (I'd only downloaded a handful - I've had the phone less than two weeks). None were, but it was a software problem and they factory reset it. You're right - it's a pain. Hopefully one that doesn't continue.

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