Can't Hang Up Phone. Screen Black.Support


  1. steveo42

    steveo42 Well-Known Member

    Talking on the phone, moving ear to ear, see the screen display/disappear etc. Normal stuff that happened with GB. However, several times, I say goodbye, pull the phone away from my ear and the screen is black. No way to end the call. My timeout is 2 minutes I think, but it was the same with GB and I never had this problem. The phone would come back to life.

    Any ideas?
    Anyone else notice this?

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  2. euph_22

    euph_22 Well-Known Member

    hold down the power button and the volume down button for 10 seconds. The phone will reboot.
  3. HOTHEAD

    HOTHEAD Well-Known Member

    Yep, same problem. Its just like having my OG droid back. Freezing up and having to do force reboots just takes longer than a battery pull. Never happened with GB, probably 5-7 times so far with ICS.
  4. steveo42

    steveo42 Well-Known Member

    Thanks for confirming... ICS is turning out to be loaded with bugs.
    What I do is just wait for the other person to disconnect and then all things come back to life fine.


    Having to reboot a phone after each call is idiotic IMHO.
  5. Rxpert83

    Rxpert83 Dr. Feelgood Moderator

    Or just press the power button.


    This is an issue with your proximity sensor
  6. steveo42

    steveo42 Well-Known Member

    An issue that didn't exist until ICS.
    Worked perfectly with GB.
  7. Rxpert83

    Rxpert83 Dr. Feelgood Moderator

    I'm just saying, those are telltale signs of problems with the proximity sensor
  8. srq2625

    srq2625 Well-Known Member

    A single, short, press of the the power button turns the phone screen back on and, from there, you can short tap the "End Call" button. It's worked for me every time.
  9. you2

    you2 Well-Known Member

    As others have said; I've always had to just hit the power button after a long call (even a few times with gb). Not a big deal.... no need to reboot.
  10. steveo42

    steveo42 Well-Known Member

    Ok thanks guys. I'll give it a try.
  11. Sharondippity

    Sharondippity Dismember VIP Member


    This is all I do, screen comes right back.
  12. HOTHEAD

    HOTHEAD Well-Known Member

    Trust me, I've tried just waking up the screen. Phone goes into full lock up mode, nothing works.
  13. JB in AZ

    JB in AZ VIP Member VIP Member

    Go to menu, settings, display, and be sure "In pocket detection" is not checked.
  14. Sharondippity

    Sharondippity Dismember VIP Member

    Can you post your security settings for the screen?
  15. Sharondippity

    Sharondippity Dismember VIP Member

    go to
    system settings>accessiblity>

    under "system"

    check the "power button ends call"

    try that :)

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