Support can't hear visual voicemail

Discussion in 'Android Devices' started by dbpaddler, Nov 13, 2009.

  1. dbpaddler

    dbpaddler Well-Known Member
    143

    After soft resets, BT on, BT off. Still can't hear it via speaker or earpiece. Anyone else seeing this. Next step is a hard reset which I don't feel like doing but might be my only option at this point.
     

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  2. Ms_Kady

    Ms_Kady Well-Known Member
    38

    Nov 9, 2009
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    Orange County, CA
    Have you by any chance used your headphones on your phone? If so, the phone may be stuck in "headphone" mode and you'll have to plug your headphones back in and out to fix it.

    I've heard of Palm Pre's doing this, so I suppose it could happen to the Moment, too.
     
  3. chibucks

    chibucks Well-Known Member
    43

    Nov 3, 2009
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    make sure the "media volume" is all the way up. i had this happen to me...

    edit: if you turn down the volume for something, it stays like that... you have to pump the volume back up to hear the visual voicemail (use the volume buttons on the side of the phone). hope that helps.
     
  4. dbpaddler

    dbpaddler Well-Known Member
    143

    doh! who would've thought that voicemail would be tied to media volume and not call volume. Thanks. I set a sleep profile that turns the media volume down to zero. I usually forget about it come morning and don't put the normal profile back. Go figure.

    Haven't plugged a headset into the phone so I figured that wasn't it, but a glitch like that doesn't surprise me.
     
  5. imustbethedevil

    35

    Nov 10, 2009
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    0
    35
    WDM IA
    I have the worst quality on my voicemail. It sounds jacked up even with the volume all the way up.

    Sounds like everyone is mini and talking into a huge speaker!
     
  6. Edaze55

    Edaze55 Well-Known Member
    81

    Aug 26, 2009
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    Data Tech
    Chicago, IL
    This isnt really an issue with the phone, but rather the compression rate that Sprint is using for V. Voicemail. Im guessing to save bandwidth when they send it to your phone and/or make it small enough to get it there quickly.
     
  7. got2weims

    got2weims Member
    15

    Nov 7, 2009
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    I was just wondering today if anyone elses voicemail was sounding horrible. Can hardly hear my messages.
     
  8. AndroidSPCS

    AndroidSPCS Well-Known Member
    183

    Nov 12, 2009
    3,222
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    geek
    USA
    Does listening to visual voicemail use minutes?
     
  9. chibucks

    chibucks Well-Known Member
    43

    Nov 3, 2009
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    i don't think so... i thought they were sound files downloaded to the phone...

    i think i read somewhere that you could put your phone in airplane mode and still listen to the visual voicemails...
     
  10. AndroidSPCS

    AndroidSPCS Well-Known Member
    183

    Nov 12, 2009
    3,222
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    geek
    USA
    That would be cool. Will have to test out. Thanks.
     
  11. pastafarian

    pastafarian P√Ętes avec votre foie
    VIP Member
    523

    Nov 4, 2009
    5,622
    4,625
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    Sales
    The Sea of Tranquility
    Visual voicemail doesn't sound great, but the convenience of being able to easily pause, replay, search and save trumps the sound quality every time!
     
  12. dkjones96

    dkjones96 Well-Known Member
    36

    Nov 2, 2009
    258
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    Albuquerque, NM
    Agreed! Also nice to be able to forward by just clicking names in your contact list instead of pressing 8(or whatever it was) then typing the number that you don't remember because it's in your contact list and you never dial it.

    I've also got friends that tend to leave pointless voicemails if I don't answer the phone and it is nice to be able to just delete those without having to listen to them.
     
  13. evilbeef54

    evilbeef54 Well-Known Member
    35

    Dec 1, 2009
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    sailing down below
    yeah the sound quality on the visual voicemail blows, even with the media volume all the way up it is still pretty scratchy and super quiet, however if you set it to speaker on the sound quailty becomes great, just dont listen to your girlfriend's messages with the wife in the room, lol
     
  14. dbpaddler

    dbpaddler Well-Known Member
    143

    Still annoyed that I can't get it through my BT. Hope they fix that soon.
     
  15. gwbennett

    gwbennett Member
    16

    Nov 2, 2009
    12
    1
    16
    "can't hear visual voicemail"

    Well DUH, it's "visual," you have to SEE it!

    Thanks folks...I'll be here all night :)
     
  16. dbpaddler

    dbpaddler Well-Known Member
    143

    that might've been funny if it was the 2nd post, but post 15?
     
  17. Evilrat

    Evilrat Member
    15

    Dec 7, 2009
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    now if only when i CALLED my voicemail, Sprint would give me back the option to leave a voicemail msg for another sprint user w/o having to call them
     

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