Can't make or get calls anymore..


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  1. Tiako

    Tiako Well-Known Member This Topic's Starter

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    Got one call had tons of static and a bzzz noise. Now I can't make or get them... Still in 30 days.. Shouldn't be a problem to get an exchange right?
     

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  2. pwabbit

    pwabbit Well-Known Member

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    Inside of one year you can get a repair or exchange. There is a one year warranty. You have a broken phone.
     
  3. Tiako

    Tiako Well-Known Member This Topic's Starter

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    Ahh well it sounds like the speaker is blown..

    Will bestbuy give me a new phone?
     
  4. sikclown

    sikclown Well-Known Member

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    Inside the 30 days they should replace with new.
     
  5. Caloy

    Caloy Well-Known Member

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    It shouldn't be a problem getting a new one, if there is one in-stock. You might be waiting several days to a couple of weeks to get your replacement.

    When you say, "I can't make or get" a call, do you mean that you're not able to receive and make a call or you can't hear the people on the other side?

    Just to test if it's a blown speaker, try using the speaker phone. It's a separate speaker that should work if it's a blow earpiece speaker. Either way you need to get it replaced.
     
  6. BetterMost

    BetterMost Banned

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    Yea just go get a new one or get on the list. I would call Sprint C/S and have it documented on your account that your phone is bad and you need a replacement within your 30 day period, just in case you can't get a new one right away from Best Buy.
     
  7. uniquenameEVO

    uniquenameEVO Well-Known Member

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    Or a wired or BT headset. If it's a speaker this will carry you till exchange.
     

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