Support Can't Make Purchases Through Play Store

Discussion in 'Android Questions' started by iCrauz, Jan 12, 2017.

  1. iCrauz

    iCrauz Member
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    Hi there, I own a Huawei tablet that I received as a gift and ever since I have received it I can't download paid apps and make in-app purchases. I can download free apps and games. So in alternative I have to download paid apps and games from my phone and obviously i cant make in-app purchases from my phone and they appear on my tablet. Whenever I have tried to download paid games and make in-app purchases it says "Transaction Failed, Please Try Again Later" I try again later and it dosent work can someone please help me! Thanks :)

     

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  2. Bg260

    Bg260 VIP Member
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    Try a factory reset. This will assign a new GSF # to the device.

    GSF=Google Services Framework
     
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  3. lvt

    lvt Well-Known Member
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    Only if he still have all Google stuff after the reset, resetting a China-based device could make it incompatible with Google store.
     
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  4. Bg260

    Bg260 VIP Member
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    Yeah, this sounds more like an account issue than anything. If the phone and tablet are both signed in to the same account (exclusively). One can get paid for apps and the other can't. I see what your saying though. I guess the knowing of the source of the gifted tablet would help.
     
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  5. iCrauz

    iCrauz Member
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    The devices are both signed into the same Google account, all I know about the device was it wasn't bought overseas it's was a brand new device bought from a local store
     
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  6. Bg260

    Bg260 VIP Member
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    When you first got the device, did you go though Setup-Wizard or did it just open to the home screen?
     
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  7. iCrauz

    iCrauz Member
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    I went through set-up wizard
     
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  8. iCrauz

    iCrauz Member
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    Don't know if this helps but slot of the app icons are old even though there all updated to the newest version. So this is like all the Google apps. Also like international games that can be changed into different languages like the Sims there icons are in Korean or something
     
  9. Bg260

    Bg260 VIP Member
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    Sounds like you got a shady tablet. Can you return it?
     
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  10. iCrauz

    iCrauz Member
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    I can't see how it's shady tho, it's from a big retail store
     
  11. Bg260

    Bg260 VIP Member
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    Idk either. Something is definetly wrong though. Did you try the factory reset?
     
  12. iCrauz

    iCrauz Member
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    No, but I don't want to loose all of my progress in games :p
     
  13. Bg260

    Bg260 VIP Member
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    I don't know what else to tell you. Shy of contacting the manufacturer.
     
  14. mikedt

    mikedt 你好
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    What language actually is it, is it Korean, Chinese, Japanese, etc. Might give us a clue. If necessary post some screen-shots.

    You bought it at a big retail store, that could cover a multitude of sins. Where are you in the world, what country?
     
    #14 mikedt, Jan 13, 2017
    Last edited: Jan 13, 2017
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  15. Bg260

    Bg260 VIP Member
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  16. mikedt

    mikedt 你好
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    Vodafone really are quite prolific. But I think it rules out being in the Americas or Africa.
     
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  17. Bg260

    Bg260 VIP Member
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    I didn't see anything out your way either. India was as Far East as it got.
     
  18. iCrauz

    iCrauz Member
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    Chinese and I live in new zealand
     
  19. iCrauz

    iCrauz Member
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    Here are the pictures of the apps icons that just bug me
     

    Attached Files:

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  20. Bg260

    Bg260 VIP Member
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    What's the model # of that tablet?
     
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  21. mikedt

    mikedt 你好
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    Is that Chinese Sims pre-installed or is a suggested or pushed app or something. It's got Google apps and services but it's showing Chinese things, could be a Hong Kong, Taiwan, Singapore, etc. version device.
     
  22. iCrauz

    iCrauz Member
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    T1 7.0
     
  23. iCrauz

    iCrauz Member
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    Fixed the issue with the play store by just force stopping in settings but I would still like help with he app icons.
     
  24. iCrauz

    iCrauz Member
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    Its not but when I download from Plainsboro the icon didnt show and it shows when its installed
     
  25. Bg260

    Bg260 VIP Member
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    That's easy. Download Nova Launcher and and icon pack of your liking. :)
     

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