Support Can't mount Desire as disk drive

Discussion in 'Android Devices' started by biscuitlad, Jun 2, 2010.

  1. biscuitlad

    biscuitlad Well-Known Member
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    May 17, 2010
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    OK - I have tried everything. Turning the phone on and off. Rebooting my PC. Done both of these multiple times.

    Have changed settings in "Connect to PC" and re-set them to see if that would make a difference and have clicked and unclicked "Ask me..." option on connecting. Nada.

    What is going on?!! The phone just starts charging, but I cannot get it to show up as a drive. It worked perfectly until I installed Handcent SMS (which I've since uninstalled). And have naturally rebooted the phone several times since....

    yet it still doesn't work. I'm really at my wits end. I'm using the USB cable that came with the HTC car charger - but it surely can't be that...

    but then what is causing it to not work? The only non-standard things I have on my phone are 3G Watchdog and the Astro file manager. Both of which didn't have any impact WRT to mounting the phone.

    But now, having just bought some music from Amazon on my phone, I can't get my music or photos off the phone onto my PC. Help! :eek:
     

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  2. furious duck

    furious duck Well-Known Member
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    Apr 19, 2010
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    You mean the connection is not appearing in the status bar? You have to drag down the status bar and choose the connection type. You know that, right?
     
  3. biscuitlad

    biscuitlad Well-Known Member
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    May 17, 2010
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    Yep, I know that. Nothing appears in the status bar. I'm starting to wonder if it isn't the cable. Looks like a standard USB cable that came with the phone, except it's got curly wire like an old fashioned telephone! :)

    Anyone else failed to mount using the USB cable that came with the HTC car charger?
     
  4. weeb

    weeb Active Member
    36

    It IS probably the USB cable from the car charger. I noticed mine behaving the same, i think it's because the data connections in the cable are fused to achieve higher charge rate (somebody a bit more knowlegable may be able to shed more light).

    All USB cables are not the same!
     
  5. lekky

    lekky Lover
    VIP Member
    313

    Try a different cable, and also a different PC (even a different usb port on the same Pc)
     
  6. biscuitlad

    biscuitlad Well-Known Member
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    May 17, 2010
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    B*gger, it'll have to wait til I get home!
     
  7. biscuitlad

    biscuitlad Well-Known Member
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    May 17, 2010
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    UPDATE: yep, it's the bloody cable. The two cables look practically identical, but I guess HTC sell one of them as a car charger, and that's all it can do. You can't mount the phone using that cable, even though it looks like a completely standard USB cable.

    Seems a bit silly - but hope the information is useful to someone.
     
  8. scooby_r

    scooby_r Well-Known Member
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    Jun 1, 2010
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    I'm also having trouble mounting desire as a disk drive/Sync. All it does is charge eventhough i set default usb setting as disk drive/sync. That means i'll have to get another usb cable?
     
  9. weeb

    weeb Active Member
    36

    The one that came with your desire should do the trick, no need to get another cable.
     
  10. yangcub

    yangcub New Member
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    Jun 4, 2010
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    Hi !
    I also have the problem like you : can't make Desire as a disk drive and the pc don't give error report .
    ( pc windows 7 + htc sync 2.0.33 )

    At last , I must take out the microSD card and insert it into slot again : everything OK .

    Can you try it ?

    Do you thing this is the problem of HTC Desire ?
     
    scooby_r likes this.
  11. scooby_r

    scooby_r Well-Known Member
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    Jun 1, 2010
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    I've used the same cable that came along with the box contents but all it does is charging and it won't sync or act as a disk drive. Any ideas on what i should do next? When i connect my phone to my pc and set usb settings to "disk drive" it recognises the phone as a disk drive but i can't seem to browse it. Whenever i attempt to open the drive, it says "please insert removable disk"
     
  12. scooby_r

    scooby_r Well-Known Member
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    Jun 1, 2010
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    You mean rebooting the phone and reinserting the micro sd card?
     
  13. scooby_r

    scooby_r Well-Known Member
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    Jun 1, 2010
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    Reinserted the Micro sd card and now i'm connected. Thanks!!! :D
     
  14. scooby_r

    scooby_r Well-Known Member
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    Jun 1, 2010
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    Student
    Bummer tried to mount my phone as a disk drive/sync the next day. Didn't work, only charges the phone. Don't tell me i have to reinsert the micro sd card again. Any suggestions?
     
  15. AutoPilot

    AutoPilot New Member
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    Jun 5, 2010
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    Just thought i could add my 2pence worth. I had exactly same issue yesterday with non HTC cables and none worked although they were all micro usb cables. Tried a Nokia charger with micro usb - didnt work, tried a micro usb > usb2 cable with the plug adapter from a HTC hero - didnt work. tried same cable linked to a PC powered usb port - didnt work. Got home and plugged in the supplied phone cable,and now back in business. Now have my doubts about buying non genuine accessories, are these not going to work too?
     
  16. mikebell

    mikebell Well-Known Member
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    May 19, 2010
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    Villa Straylight
    Never assume that a car charger cable can be used as a data connection. They are designed to charge the phone from a cigarette lighter socket, not communicate with it.

    Some cables of this ilk *might* be able to transfer data but you can't assume that is the case unless the manufacturer indicates such.
     
  17. yangcub

    yangcub New Member
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    Jun 4, 2010
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    Hi scooby_r :

    When I reinsert sd card to now : my Desire is good for choosing charge/sync/disk drive .
    Sorry , I don't have any idea !
    ( I remember when pc can't see sd card as disk drive , pc reported process to active htc sync and driver successfully but don't report error . I must reinstall htc sync 2.0.33 again . )
     
  18. carbonara

    carbonara Well-Known Member
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    Apr 21, 2010
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    Not sure if this is any help to anyone but the Desire doesn't like being attached to a computer via USB extensions. The desire won't connect using my front USB ports or with an extension cable from the back USB ports. It only connects if the cable is plugged directly into the back USB ports. I should imagine this rules out a USB hub too but I don't have one to test.
     
    ricmo likes this.
  19. Selrach

    Selrach Member
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    Apr 20, 2010
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    OK, I was having a problem, and I posted it here, BUT

    I realised that I had installed Startup Auditor... and disabled 'PC Sync'. I hadn't realised that mounting the SD card was a function of that.

    I will leave this post in the hope that someone else can learn from my stupidity!

    Charlie
     
  20. angelogiuffrida

    angelogiuffrida New Member
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    Jul 24, 2010
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    I've signed up to these forums just to tell you that you weren't the only 'stupid' one who did this... I did too and spent most of today looking for a fix until I came across this! :)

    Thank you very much!
     
  21. Mavis Cruet

    Mavis Cruet Well-Known Member
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    Jun 29, 2010
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    I plug in mine to an eight port Pluscom usb adaptor, and it gets recognised every time.
     
  22. FrankHiem

    FrankHiem New Member
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    Jul 31, 2010
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    I had the problem: please insert disk into drive G:
    Even after I installed HTC sync Vx.x.33
    Solution: formatted the SD card from the Phone SD settings. Restarted the phone.
    All fine. Desire behaved like a normal hard disk.

    Succes!
     
  23. ricmo

    ricmo New Member
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    Sep 2, 2010
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    That's a great help carbonara. Thank you! A bit annoying having to unplug my USB extension and then rummaging round the back of the tower, but it worked, and it's easier than taking my SD card out of the phone each time.:)
     
    wolfas likes this.
  24. drgyan

    drgyan New Member
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    Sep 13, 2010
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    I really was surprised at the failure to mount the drive after the froyoo update,disk drive was not detected only charging.I read the threads here,changed the cable nothinng happenend,only charging.Finally i Switched off the mobile for sometime aaaand restarted it --everything was as before-working perfectly well,hope this maybe helpful to some of you guys
     
  25. joebrewer

    joebrewer New Member
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    Sep 28, 2010
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    Does anybody experiencing problems use a task manager?
    If so, try and avoid killing system processes.
    My MicroSD card stops being recognised after I use a task manager to kill processes, so I'm pretty sure that's the problem (at least in my case).
    A phone restart resolves this issue for me.

    By the way, does anybody know which process controls the disk-mounting so I can add it to my task manager ignore list?
     
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