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Help can't open pdf from from exchange account

lbenezra

Lurker
Mar 24, 2014
2
0
Hello,
I can't open pdf file from exchange account,
if I send the same mail to gmail it's open without problem, also no problem to open in iphone exchange account.
We notice that the problem link to the length of file name, if we change the pdf name to short name and send again , the file open.
It seem that the mail program received the file without the extension PDF.
 
Hi - you could try clearing the cache/default settings for the email account and for what is default opening the pdf files. Regardless of email application I use Adobe to open PDF files, it's the default option, but that's only because my custom rom supports Adobe Flash player/Adobe Reader, alternatively you could try installing Polaris Office from the Samsung Apps/Google Play Store and use that to open your PDF files.
 
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