Can't receive mms messagesSupport

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  1. bandsawman

    bandsawman Member

    My wife's got an S3 on Orange and she can't receive mms messages - no problem sending them though.
    We've been on to Orange helpline and they talked us through a right load of stuff, but to no avail. In the end they said the only option left is to return it to factory settings - something I'm really trying to avoid.
    Any ideas?

  2. djedgarftw

    djedgarftw Well-Known Member

    Have you reset the apn to default
  3. bandsawman

    bandsawman Member

  4. djedgarftw

    djedgarftw Well-Known Member

    Acess point names under
    Settings---> more setting under wireless and networks---> mobile network's
  5. bandsawman

    bandsawman Member

    Under APNs there are 4 options:

    Orange internet
    Orange Broadband
    Orange MMS
    Orange MMS

    The one selected is Orange internet.

    Is this correct?
  6. warpfactor

    warpfactor Member

    I had a similar problem when I first got mine. Was told to mms my own number. Did so, and it came right.
  7. djedgarftw

    djedgarftw Well-Known Member

    Yes try internet or one of the mms if neither work try tweaker on the market to make a new one

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