Support Can't receive mms messages

Discussion in 'Android Devices' started by bandsawman, Jul 27, 2012.

  1. bandsawman

    bandsawman Member
    15

    Jun 8, 2010
    13
    0
    15
    My wife's got an S3 on Orange and she can't receive mms messages - no problem sending them though.
    We've been on to Orange helpline and they talked us through a right load of stuff, but to no avail. In the end they said the only option left is to return it to factory settings - something I'm really trying to avoid.
    Any ideas?
     

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  2. djedgarftw

    djedgarftw Well-Known Member
    43

    Feb 16, 2012
    493
    49
    43
    Male
    dj, body worker
    Texas
    Have you reset the apn to default
     
  3. bandsawman

    bandsawman Member
    15

    Jun 8, 2010
    13
    0
    15
  4. djedgarftw

    djedgarftw Well-Known Member
    43

    Feb 16, 2012
    493
    49
    43
    Male
    dj, body worker
    Texas
    Acess point names under
    Settings---> more setting under wireless and networks---> mobile network's
     
  5. bandsawman

    bandsawman Member
    15

    Jun 8, 2010
    13
    0
    15
    Under APNs there are 4 options:

    Orange internet
    Orange Broadband
    Orange MMS
    Orange MMS

    The one selected is Orange internet.

    Is this correct?
     
  6. warpfactor

    warpfactor Member
    16

    Sep 11, 2010
    21
    1
    16
    I had a similar problem when I first got mine. Was told to mms my own number. Did so, and it came right.
     
  7. djedgarftw

    djedgarftw Well-Known Member
    43

    Feb 16, 2012
    493
    49
    43
    Male
    dj, body worker
    Texas
    Yes try internet or one of the mms if neither work try tweaker on the market to make a new one
     

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