Can't redownload certain apps after OTA updateSupport


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  1. Marty1781

    Marty1781 New Member This Topic's Starter

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    I'm hoping someone can help here. I recently installed the OTA update and then figured it would be a good time to reset the phone to factory settings. So I did that, went into the Market to redownload my apps and noticed that only some of them were listed. Searching for the missing apps yields nothing. Some of the ones that are missing include Slingplayer, Logmein, Fandango, Samsung Desktop Dock Application, Pure Calendar Widget, and my Excahnge by Touchdown key. They aren't listed in the downloads and searching for them again yields nothing. I have tried performing a hard reset on the phone (twice) but that doesn't fix the issue. I also tried clearing the cache in the browser but no luck. Any help is appreciated.
     

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  2. Kelmar

    Kelmar Done by choice VIP Member

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    They all sound like protected apps. Give it a day or three for google to update their information (so they know this is legit software in the correct geographical areas)
     
  3. Android XTC

    Android XTC Banned

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    ^^Don't listen to this guy^^ he gets confused easily! :p

    What has happened is the apps you PAID for show up in the downloads area. The FREE ones NEVER show up after a reset. You will have to go hunting for them and re load them as new. Its always best to WRITE the apps you have down before doing a master reset. Im guessing you don't have the app names exactly right thats why they are not showing in the search.
     
  4. Kelmar

    Kelmar Done by choice VIP Member

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    ^ Is mostly right. :D

    However when new updates get released, the "thumbprint" if you will, has to be updated in Google's system to recognize that the protected apps are available for download. I know that Fandango is a protected app.
     
  5. harpstar

    harpstar Member

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    Actually AndroidXTC is the confused one. I'm missing three paid apps that I cannot locate any where in the market. If you read the original post he states that he also can't find his apps in the market, not just the download section.
     
  6. Kelmar

    Kelmar Done by choice VIP Member

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    AndroidXTC was kidding around :)

    I'm certain it's just that google hasn't authorized the "thumbprint" of the latest update yet into their systems.
     
  7. Android XTC

    Android XTC Banned

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    Oh he might be right about "thumbprint" sometimes he is... :p
     

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