Can't see phone on Windows 7 64bitSupport


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  1. fishtaco254

    fishtaco254 Active Member This Topic's Starter

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    Can ANYONE tell me how to get to see my epic on windows 7 64? I have been trying and waiting for months and nothing is helping this problem. Can't use tether and can't access my phone storage. I had to use an old xp comp to root, tried the girlfriends unrooted epic and my laptop doesnt see it either. Thanks in advance
     

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  2. Kelmar

    Kelmar Done by choice VIP Member

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  3. fishtaco254

    fishtaco254 Active Member This Topic's Starter

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    I installed those... Still nothing
     
  4. fishtaco254

    fishtaco254 Active Member This Topic's Starter

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    It gives me this error "USB device not recognized - device malfunctioned"
     
  5. Stoney62

    Stoney62 Well-Known Member

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    did you reboot your computer? Did you have any other samsung drivers on it? I had some from my Moment and removed them on my XP machine. I have the Moment drivers on my Vista laptop.
     
  6. fishtaco254

    fishtaco254 Active Member This Topic's Starter

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    No other drivers other than for the epic. I did reboot. This has been a problem for a while
     
  7. Stoney62

    Stoney62 Well-Known Member

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    Yes, I've read there are some problems with Win7 and people going to great lengths to use an XP machine instead. I haven't even tried to hook it up to my vista laptop but I have used wireless tether to my phone from it. :D
     
  8. fishtaco254

    fishtaco254 Active Member This Topic's Starter

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    Greeeeaaaaaat
     
  9. Kelmar

    Kelmar Done by choice VIP Member

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    I think I read somewhere (on these forums maybe) that Sprint or Samsung will replace phones that have this problem.

    Wish I could remember for sure where I read it at :(
     
  10. fishtaco254

    fishtaco254 Active Member This Topic's Starter

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    Oh cool thanks for the heads up! I'll give them a calll. Thanks to everyone for the input.
     
  11. maxdef

    maxdef New Member

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    i found out that my phone only can be recognized when i used the usb ports from the back of my computer. When i tried using the the port hub from the front of my computer, it wouldn't work. Used the drivers from samsung's website. Works fine.

    Try using the usb ports from the back of your computer.
     
  12. fishtaco254

    fishtaco254 Active Member This Topic's Starter

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    I don't have rear usb ports... I have a dell studio, they don't have ports on the back
     
  13. Stoney62

    Stoney62 Well-Known Member

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    I have ports all over. One on the front didn't work, but another one on the front does. I don't have any open on the back.
     
  14. fishtaco254

    fishtaco254 Active Member This Topic's Starter

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    Yea I've tried every port multiple times. Still nothing
     
  15. fishtaco254

    fishtaco254 Active Member This Topic's Starter

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    Still not working. Is there anything new out there?
     

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