I have my preferred ringtone in /SD Card/Media/Ringtones/song.mp3 I've rebooted and rebooted the phone and used "Media Scanner" from the Play store to refresh the media on the sd card so that the system will recognize they are there. Yet the mp3 in the Ringtones folder does NOT show up in the ringtones list. At one point (when I was rooted) it showed up fine. But since system reset (and subsequent unrooting) I can no longer use custom ringtones or notifications. My notifications are in /SD Card/Media/Notifications/song.mp3. I've tried putting the ringtones/notification mp3's in just /SD Card/Ringtones and /SD Card/Notifications but neither of those work either. I'm at a loss. I really don't like any of the (many) included ringtones or notifications so I want to use my own. Is this a problem with my phone, sd card or song files even though I can easily play these files in any media player on my phone and on my computer?? My preferred notification for text messages is only 24 KB. It's "readable and writable and not hidden" according to ES File Explorer. So what am I doing wrong?? Please, if anybody knows the answer, let me know. I'll be switching service in August (or September) since we are moving across country then into a newly built house. Virgin Mobile has horrible 3g speeds. They aren't even considered Edge speeds. It's a joke really. So I'll be switching to Metro PCS. Hopefully that phone I get with them will be properly usable and customizable. I'm thinking of factory resetting again and seeing if that helps. But it's a pain in the butt to reinstall all of my apps. Help, please! Thank you.