Can't set up Push email


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  1. Mettaman

    Mettaman Member This Topic's Starter

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    I'm having problems setting up my Gmail account with the HTC push email widget. I did enter my Gmail account details when I first set up the phone and they were accepted.

    I'll walk you through what I do.

    1. Go to home screen with large Mail widget then click on it.

    2. Click 'Other (POP3/IMAP)'

    3. I then enter my email address and password. They are definitely correct. Then I press 'Next'.

    4. I then arrive at the 'Incoming Settings' page.

    5. I choose IMAP.

    6. My email address is already there. My username is there, albeit with 'googlemail' following it (I have tried deleting that - still didn't work).

    7. My password is already there.

    8. Under 'IMAP Server' it has 'googlemail.com'.

    9. I leave the 'Security Type' ('None') and 'Server Port' ('143')

    10. I press 'Next'.

    11. It says: 'Verifying 'Account Information'.

    12. Message comes up: 'Warning. Cannot connect to the mail server to verify your account information. Your server is not responding'.

    :confused::confused::confused:

    Note: I have tried changing the Security Type but to no avail.

    My Gmail account is working fine on my desktop.


    Any ideas?

    Cheers

    Mettaman
     

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  2. Case

    Case Well-Known Member

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    I have exactly the same problem. Gmail app works fine. I wanted to give the built in mail widget a try though but just couldn't get past this.
     
  3. Yenzehn

    Yenzehn Well-Known Member

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    Case likes this.
  4. Case

    Case Well-Known Member

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    Yep, that's done it. Really should search more before I just ask to be spoon-fed help. haha

    Cheers
     
  5. Mettaman

    Mettaman Member This Topic's Starter

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    OK, I've done it.

    IMAP was already enabled in Gmail.

    On the 'Forwarding and POP/IMAP' settings page in Gmail I clicked on 'Configuration Instructions'. It then took me to a list of Mail clients and mobile devices.

    I clicked on 'Android' and it gave me all the info I needed regarding the IMAP server name, etc.

    Cheers :D
     

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