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can't turn on Galaxy S4Support

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  1. ejaneevans

    ejaneevans New Member

    New phone - less than one week. I had plugged it in at night as I always do - using the supplied charger. This morning I tried to turn on my phone - nothing. Well I do get a green battery - and it says 100% - but then nothing. I have tried holding the power button on and touching the screen for 30 sec (as I read on another posting). Nothing. I tried this with the phone attached and unattached to the power cord. Help!

  2. Podivin

    Podivin VIP Member VIP Member

    Try removing then reinstalling the battery.
    shmn likes this.
  3. sincarafan

    sincarafan Well-Known Member

    This was a problem with the gs3's. Ppl would charge overnight then find their phone is dead the next day with no solution. You would think Samsung would have fixed this. I hope this is a isolated thing and doesn't start happening to a lot of ppl on the gs4's.
  4. allanlaw

    allanlaw Well-Known Member

    Sorry, it's not isolated - there have been 3 or 4 separate threads discussing the problem which is temporarily solved by pulling the battery. My first S4 started bricking after only an hour past full charge on the charger, which is when I gave up and got a new one. The new one works fine BUT I am very careful not to leave it charging over night, or for that matter, almost any time beyond necessary for full charge.

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