Can't update pre-installed apps after hard resetSupport


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  1. zarakon

    zarakon New Member This Topic's Starter

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    So I did a hard reset of my Vibrant a few days ago (delete user data).

    I was able to reinstall most of my apps very easily because the market still had them listed in the downloads section.

    The only problem is, the preinstalled apps were all reset to their original versions, and I can't update them. The two that I'm concerned with in particular are Google Maps and T-Mobile My Account.

    If I look at them in the market, the only control available is "Open". "Uninstall" is greyed out and disabled. Basically, the market thinks that I already have the latest version installed, even though I don't, so it doesn't give me the option to update.

    The My Account app is completely broken. If I try to run it, it just sends me to the market saying that I need to update it. Then of course, the market doesn't give me that option, so I can't use the app at all.

    I can't uninstall/reinstall the apps. I tried clearing the market cache data in Manage Applications, but that didn't do anything.

    Any ideas? Is there another way to force an update for these apps, or a way to make the market forget that I have them?
     

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  2. cigar3tte

    cigar3tte Well-Known Member

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    Are you rooted? Market will forget your downloads after a while.
     
  3. zarakon

    zarakon New Member This Topic's Starter

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    Yes, I believe the phone was rooted as part of the one-click-lag-fix that I was using (which was the reason for the hard reset..), and it seems like that survived the reset. I just don't really know what to do with it
     
  4. cigar3tte

    cigar3tte Well-Known Member

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    Have you ran the actual app to make sure it's not the most updated version? I've seen Market not recognizing something is installed, but never an issue with upgrades. Most of the time it'd notify you of upgrade, but fail to install. It would say an app is already installed/updated when the app wasn't.

    However, if you're still rooted, you should be able to remove Maps from /system/app. Use either Root Explorer or Titanium Backup. Removing the apps might not resolve the issue though.
     
  5. zarakon

    zarakon New Member This Topic's Starter

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    Yeah, I recognize the old version of Maps, and the My Account app actually tells me that it's an old version.

    I'll try removing them in a bit..
     

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