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Can't use Head phones for music, movies, or games

Please help... My Samsung Fascinate is having issues. When I use headphones to watch a movie or listen to music I can't hear a thing. I know it's not the headphones because I can hear chimes through the system. But when I go to a movie or music I hear nothing. When I unplug the headphones I can hear through the speakers. Any ideas?
 

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