Cant use Samsung Dive.Support


  1. jamin_00

    jamin_00 Active Member

    I have set up a Samsung account.

    I have set up Remote controls in the security settings on the phone and ticked the use wireless networks box as well as disabled something it said might be needed but cant remember exactly what this is but when I go to the website and log in all it keeps saying is register device. I click this and it just keeps taking me to a list of all devices and instructions on how to do it which I though I have done all correctly??

    Thinking about it, it only shows my Samsung account here and not my Google one? I do not have the option to add the google account either??

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  2. galaxysser

    galaxysser Active Member

    I had this issue - you need to remove your account and set it up again on the website.

    Use a PC, not from your phone.
    jamin_00 likes this.
  3. jamin_00

    jamin_00 Active Member

    Thanks, will try it :)
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