Captivate return policy

Discussion in 'Android Devices' started by gr4v3r, Sep 20, 2010.

  1. gr4v3r

    gr4v3r Active Member
    16

    Jul 15, 2010
    37
    2
    16
    Is it possible to get a refund on the phone passed the 30 days because of the GPS not functioning? I loved the phone till it really sunk in how I paid for a product thats missing a key feature. I also ignored the warnings that samsung sucks with updates :( Has anyone had any luck returning the phone after 30 days?
     

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  2. Rhiannon224

    Rhiannon224 Well-Known Member
    38

    Aug 2, 2010
    157
    15
    38
    Florida, US
    Read your service contract and see if the GPS would warrant AT&T voiding their contract selling a device claiming it has a feature that does not work and they have provided no support for the issue. Maybe if you're lucky you will find a manager at a corporate store that will be willing to help you.
     
  3. gr4v3r

    gr4v3r Active Member
    16

    Jul 15, 2010
    37
    2
    16
    ill give it a shot ty
     
  4. BigCiX

    BigCiX Well-Known Member
    173

    Jul 30, 2010
    3,591
    363
    173
    California
    did you get it from att or another store?
     
  5. gr4v3r

    gr4v3r Active Member
    16

    Jul 15, 2010
    37
    2
    16
    from a corporate at&t
     

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