Captivate return policy


Last Updated:

  1. gr4v3r

    gr4v3r Active Member This Topic's Starter

    Joined:
    Jul 15, 2010
    Messages:
    37
    Likes Received:
    2
    Is it possible to get a refund on the phone passed the 30 days because of the GPS not functioning? I loved the phone till it really sunk in how I paid for a product thats missing a key feature. I also ignored the warnings that samsung sucks with updates :( Has anyone had any luck returning the phone after 30 days?
     

    Advertisement
  2. Rhiannon224

    Rhiannon224 Well-Known Member

    Joined:
    Aug 2, 2010
    Messages:
    157
    Likes Received:
    15
    Read your service contract and see if the GPS would warrant AT&T voiding their contract selling a device claiming it has a feature that does not work and they have provided no support for the issue. Maybe if you're lucky you will find a manager at a corporate store that will be willing to help you.
     
  3. gr4v3r

    gr4v3r Active Member This Topic's Starter

    Joined:
    Jul 15, 2010
    Messages:
    37
    Likes Received:
    2
    ill give it a shot ty
     
  4. BigCiX

    BigCiX Well-Known Member

    Joined:
    Jul 30, 2010
    Messages:
    3,591
    Likes Received:
    363
    did you get it from att or another store?
     
  5. gr4v3r

    gr4v3r Active Member This Topic's Starter

    Joined:
    Jul 15, 2010
    Messages:
    37
    Likes Received:
    2
    from a corporate at&t
     

Share This Page

Loading...