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Captivate- "Sorry the player does not support this type of audio file"Support


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  1. captivatethis

    captivatethis New Member This Topic's Starter

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    Nov 18, 2010
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    "Sorry, the player does not support this type of audio file"

    I keep getting this error message when I try to play my audio files. My biggest concern is that the ringstones I have created don't play either. I though that it was my sd card that had an issue, but the phone still reads all my picture files. The only thing I can find that solves this issue is a reboot, but I don't want to keep having to do that. I have also done a factory reset and that problem still persists.

    Any ideas on what's causing this and any possible solutions?

    Please help. Thanks :)
     

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  2. sincky

    sincky Member

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    Mar 2, 2011
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    See my post about not playing MP3 files.
     
  3. sherd

    sherd New Member

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    May 17, 2011
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    For me, the problem was that the media scanner has not scanned the MP3 files. A reboot fixes the problem.
     

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