I'm on my second brand new Captivate in the span of days. First phone, activated, added one email account (corporate Exchange account) and almost immediately the phone started crashing with an error message about TwLauncher. After hours with AT&T support, they said the phone must be a dud and I sent it back. Second phone arrived, same exact scenario. Crashes so fast I cannot even make a phone call after it boots up. I have not rooted, texted, emailed, added a single app, used the maps or GPS, ANYTHING at all but add an email account. I tried to update the software from the settings menu, but it said there is no update available. Anyone else have this problem and a solution for a non-tech guy? I just want to make calls and get email!!