Car dock unlockingSupport


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  1. dunlop122

    dunlop122 Member This Topic's Starter

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    After receiving the M2 car mount, I have noticed a troublesome problem. When the phone is docked, and I hit the top unlock button, and then attempt to swipe down, I get either no response, or occasionally it will unlock the screen. If I use my other hand to hold the phone, it will unlock normally. Obviously, this will not work while driving down the road. I have seen on other forums either this EXACT problem, or a problem with the device laying on it back. Also, if I do get the phone to unlock, navigating while in the dock is very erratic. I'm curious if anyone is having a problem with their phone while in a car dock, or lying on a surface and will not unlock without holding it with your other hand. Any help is appreciated.
     

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  2. cp1

    cp1 Well-Known Member

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    Search for the grounding issues threads
     
  3. dunlop122

    dunlop122 Member This Topic's Starter

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    Just saw another thread on here concerning this issue. Hopefully this will be rectified with an update, or phone exchange. I love this phone too much to even consider another brand.
     
  4. pjspdx

    pjspdx Member

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    Usually plugging the car charger into the phone will fix the problem.
     
  5. dunlop122

    dunlop122 Member This Topic's Starter

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    I just verified the touchscreen works fine while the charger is plugged in. Man I hope an update fixes this.
     
  6. pjspdx

    pjspdx Member

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    I just asked the same question. According to someone who had installed the leaked OTA they have not fixed the grounding issue.
     
  7. dunlop122

    dunlop122 Member This Topic's Starter

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    I'm installing the leaked OTA as we speak. I'll test the car dock problem after the OTA install, and report back.
     
  8. pjspdx

    pjspdx Member

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    Sooo. What's the verdict? Any improvement?
     

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