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Change notification sound for Viber?


  1. CountDotula

    CountDotula New Member

    Hey guys... Mega Android newbie here, only had my phone for 3 days...

    I use Viber tonnes mostly for sending text messages to my husband and I can't find a way to change the msg tone... is it possible? Cos the current one really isn't very good, I can't hear it when phone is in my handbag or even if I'm upstairs and my phone is downstairs, I want to change it to the same notification sound as my normal SMS messages. Can this be done?

    Thanks in advance.

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  2. ViberMedia

    ViberMedia Well-Known Member

    Hi,
    This is a member of the Viber Development Team! :)

    @CountDotula- Unfortunately this option is not available yet. Meanwhile, we invite you to enter our Feature Request page and post your suggestion there, or join an existing similar suggestion. The more people join on a request, the faster it will become reality :)

    You can find it here: Have an idea for a new feature? | Viber Support


    If you have any question about Viber - please feel free to ask.

    Thank you,
    Viber Team.
    masterboy123 likes this.
  3. simplypp

    simplypp New Member

    The message notification ringtone is loud and a default setting.

    What's more of a bad design is that the notification buzzes even when you are on the viber message window which is totally unnecessary!
  4. ViberMedia

    ViberMedia Well-Known Member

    This issue is known to us, and has been requested to be changed by other users as well. We are checking the possibility of altering Viber's ringtones and message notifications in future versions.
  5. korrupTed

    korrupTed Well-Known Member

    That's a relief. I couldn't really count on Viber for notifications. I love the fact that I can call, but it doesn't allow me to know if the person I am calling is even online. It just rings.. then the user gets a bunch of missed call messages when they get online.
  6. ViberMedia

    ViberMedia Well-Known Member

    About knowing if the other side is online or not:

    When you use Viber, you can tell indirectly if your contact is online as follows:

    When you make a Viber call, you will first see "Calling". It will change to "Ringing" if your contact is online and their phone is literally ringing.
    When you text, "Delivered" means the message has been received on the other side's phone (they're online). If you only see "Sent", it means it's been sent from you, but pending the other side to come online (they're offline at the moment).

    In the future we might add an "Online" status message, but we still don't know when this will happen.
  7. chrlswltrs

    chrlswltrs Well-Known Member

    Use Light Flow. It will allow you to change notification sound, vibration, LED for a lot of apps including Viber. I use it on my phone for a few apps that either don't have a notification sound or don't give the option to change the default sound.

    There is a free option also, but I am not sure if Viber is supported on the free version.
  8. supsnap

    supsnap New Member

    Hey guys,
    Just got the new Galaxy S3 (Upgraded from a Nexus) and noticed that Viber plays message notifications really loudly even while your on the phone. (This is annoying as hell)... I don't know if this is a bug or not but I do not recall this happening with my nexus. I'm now trying to figure out how to change the sound associated with the notification but I can't find an answer for the life of me. The only solution I have is to force stop the application when I'm not using it so that I don't get interrupted and annoyed. Anybody have a clue?
  9. ViberMedia

    ViberMedia Well-Known Member

    Thank you for your report.
    Please note that Galaxy S3 is not yet officially supported by Viber - we are working on official compatibility hard these days, and we hope to release a fully compatible version soon. We apologize for the temporary inconvenience :/

    Meanwhile, we invite you to take a minute and report this issue to our Support Team, so it can be properly checked. You can use this direct link: Your ticket details | Viber Support

    Thank you in advance :)
  10. ebrehe

    ebrehe Member

    Hi,
    I've same problem, i've got htc one x and the Viber plays message notifications really loudly.It's really bothering me. If i couldn't change it what can i do?
    Thanks...
  11. ViberMedia

    ViberMedia Well-Known Member

    Please note that Viber does not officially support your device yet, and that may be the reason for the problems you are experiencing. Here is the full list of officially supported devices: Is your Android compatible with Viber (system requirements)? | Viber Support

    We are continuously working to adapt Viber to more and more devices, and we hope to attend to the problems with your device soon. We apologize for the inconvenience.
  12. dint

    dint New Member

    I also have problem with contact, why i can't see my friends who are using viber? I want to send message to him via viber, there is a message this contact doesn't use viber yet but they are using it. How can i solve this problem?
  13. ViberMedia

    ViberMedia Well-Known Member

    Hi,

    The source of this issue could greatly vary. Please read this short page in our HelpDesk, outlining some possible workarounds that will help reboot synchronization of the contact list: iPhone: Contact list is not showing your friends as Viber users?

    (The instructions refer to iPhone, but are relevant to all phones nevertheless).

    * You may also instruct your friend to read that page and perform the steps outlined there.
  14. hmadsen

    hmadsen Active Member

    On march 8 (7 months ago) a user started this thread because a vital feature is missing from Viber.

    Namely the posibility to change notification tone and volume of the ringtone.

    Is this feature still not implemented today, 7 months later ?

    Right now i only use Viber to relay non-critical or "does not need immediate answer" because of this problem.

    If i need an answer and need to know that the receiver has received the message i still use SMS because of this design flaw.

    Please tell me that you are competent enough to impletent such a basic feature in less than 7 months. ?

    Hmadsen​
  15. ViberMedia

    ViberMedia Well-Known Member

    Hi,
    Unfortunately this feature is not yet available.

    You are right - technologically, it is not an impossible task to implement the options you mentioned into our app. However, please bear in mind that you are not the only user who requests features from us among our millions of users worldwide
    Aside from that, we also have other projects running in our company, like Viber on whole new platforms, for example.

    All of the above doesn't mean we neglect our users' requests. Adding the features you mentioned is certainly on our list of development, but we still haven't had the time to fully develop them and/or test them thoroughly before releasing.

    We apologize for the temporary inconvenience, and we hope to complete these features and implement them soon. We'll certainly keep you posted with news :)
  16. grnclvrs

    grnclvrs New Member


    I have to agree with hmadsen. This should not be treated as a new feature but as a known bug that needs to be fixed. I appreciate the service you provide but if I am going to miss important calls and notifications then the app is really useless to me. Every other app I have installed that has a notification feature has a way for me to either change the notification or the volume of the default notification. Can't be that hard to do it.
  17. ViberMedia

    ViberMedia Well-Known Member

    @grnclvrs -
    In our latest update we added the option to use your Android's ringtone for messages and calls (over which you control through your Android, naturally). In future versions we plan to also add an option to fully customize those sounds.
    We apologize for the temporary inconvenience, and we'll do our best to introduce the new feature as soon as we can.
  18. optimist7

    optimist7 New Member

    Hello Viber Team and thanks for a great free app for calls and texts! :)

    Just wanted to ask if there is a chance to remove that annoying sound for incoming message when I'm in message screen? Sound notifications on that stage are pointless, as user is already looking at the screen! :)

    It's just a simple ON/OFF checkbox, do you think you can implement it and make our lives a lot easier? :)


    Thanks,
    optimist7
  19. ViberMedia

    ViberMedia Well-Known Member

    Thanks for the kind compliments :)

    Unfortunately, this feature is not available yet. We are considering to add it in future versions.

    Meanwhile, we invite you to enter our Feature Request page and post your suggestion there, or join an existing similar suggestion. The more people join on a request, the faster it will become reality :)

    You can find it here: Have an idea for a new feature?
  20. alicemenezes

    alicemenezes Well-Known Member

    Open your viber app and press the settings option. In that you will see viber notifications and you will get an option to set any ringtone you want or no tone at all. You will also get an option to turn vibration on or off.
  21. boknoy

    boknoy New Member

    Viber Team,

    Are you aware that installation of Viber on Android 4.2.1 causes Low Storage Space for no reason? Despite of actually having lot of available resources?

    Attached Files:

  22. ViberMedia

    ViberMedia Well-Known Member

    Hi,
    Thank you for your report.

    This issue has been reported to us by a few users already. We kindly ask that you take a minute and report the details of the problem to our support team using this direct link: Your ticket details (when you submit the ticket, please make sure to add the URL of our conversation). With this information, our development team will hopefully be able to find the source of the problem, and ultimately resolve it.

    Thanks in advance :)
  23. AntonTeres

    AntonTeres New Member

    More that a YEAR since original complaint, and there is still no way to disable sound notifications in Viber! Is it so hard to implement or what??
  24. Honbrok

    Honbrok Member

    i also hate vibers notification sound
  25. ViberMedia

    ViberMedia Well-Known Member

    Customizing Viber's notification sounds is on our list of development.
    If all goes as planned, it should be implemented in one of our future updates.

    Please understand that we are receiving many, *many* feature requests from all of our users worldwide, and we're trying to incorporate as many features as possible, as soon as possible. We apologize for the temporary inconvenience, and we hope to bring you good news soon.
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