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Changing phone numbers with Virgin/TriumphGeneral


  1. handisnacks

    handisnacks Member

    Has anyone changed their phone number with Virgin Mobile? When I signed up, after I bought this nice little phone, I don't like the phone number I was given. There is an option to change it online, but I don't want to do it if it resets the balance on my account (since I already paid the $35) for the month of August. Anyone know if changing numbers online resets the balance, or does it just keep the money you have? Thanks

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  2. KryptoNyte

    KryptoNyte Well-Known Member

    It's my understanding that Virgin Mobile does not allow us any control in the selection of a new phone number, unless you are porting over an existing phone number from another carrier.
  3. handisnacks

    handisnacks Member

    Uh, there's an option right there under your account to change your phone number. No you can't select the number specifically, but it gets you a random one that's available in your area. You can change it once a day if you want.
  4. KryptoNyte

    KryptoNyte Well-Known Member

    My apologies for being completely unable to help you with your original request.
  5. KryptoNyte

    KryptoNyte Well-Known Member

    Just out of curiousity, I'm logged in to my VM account, how exactly would one find that option to change phone number?
  6. Bobomo

    Bobomo Member

    Under settings and preferences tab, on the right side under "I want to..."

    I've already changed mine twice, because apparently only drug dealers use VM and I keep getting text messages and voicemails from stoners.
  7. KryptoNyte

    KryptoNyte Well-Known Member

    Thanks. I'll try to keep my dealing to a minimum this week. :)
  8. handisnacks

    handisnacks Member

    It's one of the tabs. It's under "Settings & Preferences" then "I Want To..."
  9. handisnacks

    handisnacks Member

    Does it require you to pay the monthly fee again, or top up? Or does it actually keep your balance.

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