Okay, i've got about five minutes to type this before my show starts...
As many of you from the IRC channel know, i was having some wierd issues with my incredible. i would experience periods of 3-4 minutes where the phone's response would slow down dramatically. i mean my phone would CRAWL. The other main symptom was that, when plugged into a charger and headphones, the music player would come up randomly and skip very rapidly through all the songs in the current playlist.
Yesterday I finally managed to narrow it down and find the culprit - my aftermarket moto droid charger from Wal-Mart. Now I had some trepidation about using this charger in the first place because it has the opposite polarity of my wife's samsung moment charger, which i had found to work flawlessly. But the one thing that this Wal-Mart charger did properly was charge the battery. I didn't notice the side effects until later.
So, having determined that it was the charger, I went to the local Verizon store. Surprise surprise, I got a CSR who, while dressed to the nines, was absolutely clueless. He'd hardly even seen the incredible. Like most of us here, I wound up educating a Verizon (reseller) CSR about product he was supposed to be trying to sell. Anyway, $40 later, I left with an "official" verizon incredible charger. Right?
I'm kicking myself for not examining it closely before I left the store, because I noticed today that it's actually putting out 5.5v, instead of the usual 5v. This is not a small issue. I've had electronic devices literally catch fire on my lap before due to using incorrect voltages for their power supplies.
So my question is this. I've looked at the spec sheet, I've googled, I've checked HTC's website, I've checked Verizon's website - and i can not find ANYWHERE any official doc that says what the voltage requirements of this phone are. the HTC USB adapter and usb cord that came with the unit do not appear to have the voltage, amperage, and polarity on them, which surprised me.
So does anybody know? What are the official power requirements for this phone? And why on Earth would anybody make a microUSB charger that puts out 10% more voltage than most devices are built to accept?
As many of you from the IRC channel know, i was having some wierd issues with my incredible. i would experience periods of 3-4 minutes where the phone's response would slow down dramatically. i mean my phone would CRAWL. The other main symptom was that, when plugged into a charger and headphones, the music player would come up randomly and skip very rapidly through all the songs in the current playlist.
Yesterday I finally managed to narrow it down and find the culprit - my aftermarket moto droid charger from Wal-Mart. Now I had some trepidation about using this charger in the first place because it has the opposite polarity of my wife's samsung moment charger, which i had found to work flawlessly. But the one thing that this Wal-Mart charger did properly was charge the battery. I didn't notice the side effects until later.
So, having determined that it was the charger, I went to the local Verizon store. Surprise surprise, I got a CSR who, while dressed to the nines, was absolutely clueless. He'd hardly even seen the incredible. Like most of us here, I wound up educating a Verizon (reseller) CSR about product he was supposed to be trying to sell. Anyway, $40 later, I left with an "official" verizon incredible charger. Right?
I'm kicking myself for not examining it closely before I left the store, because I noticed today that it's actually putting out 5.5v, instead of the usual 5v. This is not a small issue. I've had electronic devices literally catch fire on my lap before due to using incorrect voltages for their power supplies.
So my question is this. I've looked at the spec sheet, I've googled, I've checked HTC's website, I've checked Verizon's website - and i can not find ANYWHERE any official doc that says what the voltage requirements of this phone are. the HTC USB adapter and usb cord that came with the unit do not appear to have the voltage, amperage, and polarity on them, which surprised me.
So does anybody know? What are the official power requirements for this phone? And why on Earth would anybody make a microUSB charger that puts out 10% more voltage than most devices are built to accept?