charm not holding charge, new battery or new phone?Support

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  1. Darkwarrior006

    Darkwarrior006 Well-Known Member

    friend of mines charm is not holding a charge at all, im thinking its faulty hardware or the battery, has anyone else had this issue?

  2. BColeKid

    BColeKid Member

    Was it a gradual problem with battery power or sudden? Is the phone recognizing the power cable and attempting a charge?
  3. Darkwarrior006

    Darkwarrior006 Well-Known Member

    it was sudden i guess, because somedays it would work, others it would drain fast. Her phone also booted in safe mode. I think she went to the store and did a warranty exchange on it. I guess we will see if it was the phone or the battery.

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