China Telecom Galaxy 4s Android 4.2.2 Keaume5?Support

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  1. ppzgenome

    ppzgenome New Member

    I just moved to China and bought the a Samsung Galaxy S4 (SCH-I959). It comes with Android 4.2.2 Jelly Bean (KEAUME5). Even though I am able to install the Google Play Store, I am unable to run it. It immediately crashes upon the attempt to open.

    I checked with Samsung support and they told me that this version of the OS is bundled with all Samsung GS4 distributed by China Telecom service provider. Other people I've checked with also have encountered this issue.

    Other than going with another provider, is there something else I can do so that the Google Play Store will work? (Installing a fresh android OS, etc?)

    Thanks in advance!

  2. DonB

    DonB ♡ Spidey Sense !! ♡ ™ Moderator

    Moved here for proper help and support. ;)
  3. kgongster

    kgongster New Member

    Hey OP, I'm having the same problem (same phone - now i'm in canada with Fido)... did you end up figuring out how to fix it?
  4. BigRedGonzo

    BigRedGonzo Well-Known Member

    I don't have a solution, but I do have a question. Is the Play Store allowed in China? I have read other threads and I do know that Google Play/Search, etc., is not allowed to be used in some countries.


    Edit ***

    I was searching and found this thread

    How to install Google Play on device bought in China

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