Ok, I have had this phone for about 2 - 2 1/2 months. Lots of trial and error on both my part and the part of the staff at the Cincy Bell Store. 1) Lots of missed calls. Meaning the phone would not ring when a call was coming in. Yes, the phone was set to ring - it just wouldn't. Calls would just go to vm. Brought it to the store and they had no clue. They did discover through checking things out that I had been given the phone with a "regular" SIM card as opposed to a 3G SIM card - so they fixed that. Not that it made any difference in why the phone was not ringing. This went on for a day or two more, then it was fine. 2) Phone will all of the sudden decide you are done with whatever app you are working with and close it. This happens frequently and is highly annoying. 3) Also annoying is that the screen will go black when you are in call mode so if you need to enter in numbers or something it can be a chore to get the keypad back again. Most often happens when trying to access voice mail. 4) Likes to run a lot of applications that you weren't even using in the background - even after you may have close them out. and the number 5 thing, or the number 1 thing however you want to look at it, that has pushed me over the edge: Is that after 2 months of use, the phone no longer works! yup, that is right friends. It just up and quit Monday. I went to turn it on, the Cincy Bell screen came up, the Android screen came up with its cheery little tune, the screen went black and then it started all over and it cycled through this numerous times without the phone engaging. Took it to the Cincy Bell Store - and they had no clue. (But at least they were able to reproduce the problem) So now I am waiting for my replacement. This will cost me "$10 processing fee" because according to the, oh so helpful, representative at the insurance company my problem is a warranty issue. If it had been an insurance issue I would have had to pay anywhere between $40 and $165 plus the processing fee" to replace it. So am I thrilled with the Blaze? Not so much.