Clear Google Account from BackflipSupport

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  1. When setting up some of the features on my phone, I created a Gmail account (didn't have one before).

    I told the phone to remember the password, etc. so it would automatically log me in, allowing access to my apps which require it.

    Flash forward a couple weeks and all the sudden I start getting error messages "Sign-in/Sync error" any time I try to access anything Google.

    I tried reentering my password with no success. I went to a PC and tried reset the password, but from Google I get "Sorry, your account has been disabled." It seems the phone trying to access the account several times a day for several days, tripped their "fraud" software and closed the account.

    Since I haven't used this account for anything yet, I simply created a new account but can't figure out how to switch it out.

    Any help would be greatly appreciated.

  2. marvin02

    marvin02 Well-Known Member

    This tip is from the Motorola Owners Forums in the Cliq section as posted by user fletch33.
    Making the change

    If you want to change your Gmail account with the lock on it then:

    1. Go into the gmail account and turn off in this order: AutoSync then Background sync

    2. Go into manage applications and delete data for gmail, gmail storage, and Google Apps (you have to click on each one, and click clear data) - you should see the data line read 0.00B

    3. Go back to accounts - you will still see Google with a lock, but clicking it causes it to disappear and starts the gmail wizard.

    You can then enter the settings for the account you want to change to.
  3. james27007

    james27007 Look into my Eye VIP Member

    Thank you, this is very useful. One note, when I clicked gmail, it just showed my username and ***** password. however once I clicked google sync, it came up with the gmail setup screen. So this worked perfectly, thank you
  4. marvin02

    marvin02 Well-Known Member

    Glad it worked and thanks for the feedback.
  5. Seems once I went back to the accounts (step 3), my phone completely removed the google/gmail entry.

    Thank you so much for the help. This has been driving me nuts and Google hasn't been much help with the original account either.

  6. ahmazin101

    ahmazin101 New Member

    i have a motorola backflip and the previous owner has a blur account but its locked how can i delete it?
  7. xhepera

    xhepera New Member

    You'll have to do a factory reset of the phone and create a new Motoblur account.
  8. james27007

    james27007 Look into my Eye VIP Member

    To factory reset (aka hard reset) the phone since it is locked and you cannot do it from the settings menu, do the following

    1. Turn the phone off.
    2. Turn it back on while holding power and the camera buttons.
    3. Once it starts let go of the power button (keep pressing the camera button).
    4. Once it tells you to let go of the camera button, do so.
    5. Then once the "Press vol up/down" menu pops, press volume down.
    5a. It will say you pressed volume up (that's ok).
    6. Once the screen with the "!" inside the triangle and a phone laying down appers, count to 20.
    7. Then press the lower right hand corner of the screen.
    8. It will bring up a menu to reset, update or wipe the phone. Select reset
    9. Once it is done, reset the phone and it will be like new.
  9. schazz

    schazz New Member

    if the phone is upgraded to 2.1, would it be reverted back to 1.5 after this procedure?
  10. james27007

    james27007 Look into my Eye VIP Member


    just returns the phone back to out of the box (unless you modified any system files)

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