Clearing the email notification light?General

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  1. dylane

    dylane Well-Known Member

    My email notification light stays on until I manually clear it, or until I read the email on my Note. So if I am sitting at my laptop reading emails, my notification light will constantly flash. This hasn't been my experience with mobile devices and Exchange accounts in the past. My expectation is that within a couple of minutes of the new mail being marked as read in Outlook, that the notification light would turn off. Is there a setting I'm missing?

  2. SHIVA77

    SHIVA77 Well-Known Member

    I have the same problem and this seems to be an issue with Touchwiz, my former Galaxy Nexus running on pure Android didn't have such problem. Touchwiz is a step back.
  3. Tomo1971

    Tomo1971 Well-Known Member

    Not sure if it's any use but I use touchdown mail for my company exchange account and that clears the light after a short time.
    dylane likes this.
  4. dylane

    dylane Well-Known Member

    Interesting. I'm using the free trial of Touchdown right now in tandem with the stock email client, and it seems that I have to clear the notifications for both before the light goes off. Need to check if I still have this issue if I disable the stock client.
  5. lcneed

    lcneed Well-Known Member

    It is the same thing with the default email client on mine. I could read the email on my desktop and deleted it. It would actually show that there is no new email on the Email icon new mail count, but the notification stays until either I clear it or physically open the Email app. I guess it is just the way it works for the default email client.

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