Ok so I have been through loads of threads already and tried the steps there, before anyone pulls me up for not searching the forum. So I get the message. I try to open the play store and the play store opens the window then immediately shuts down. This is what I have tried already. 1. Removed my google account and then addedit again and restarted 2. Gone to manage applications, clear cache and data & force stop on all google apps. Removed my google account. Retarted. Opened play store, which then prompted for a google email and password. Hit Next. I get Unfortunately, the process com.google.process.gapps has stopped, play store closes, and every time I open it it shuts again. My phone is not rooted. It's only about 3 weeks old. I'm seriously ****** off with it. I just made the move from iPhone to Android and bittering regretting it now. On the verge of selling it and getting an iPhone 5. If anyone can help ease my frustration and pain with this issue and help me love Android again I'd be very grateful.