Support computer doesn't recognize my phone

Discussion in 'Android Devices' started by drgonzo45, Jan 27, 2013.

  1. drgonzo45

    drgonzo45 New Member
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    Jan 27, 2013
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    hi, i have a samsug galaxy precedent and my dell desktop wont recognize my phone when i plug it in. before it worked fine and i was able to transfer music to my phone, but now the comp just says it doesnt recognize the devise.

    thanks in advance for your help
     

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  2. Rukbat

    Rukbat Well-Known Member
    813

    Jan 16, 2012
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    Being retired and writing Tasker tasks.
    Fayetteville, NC, USA
    If you plug it into a different USB port, the computer thinks it's a different device.

    If you use a different cable, it could be one that will charge the phone, but not data-connect to the computer properly.

    You could also try to reinstall the driver.
     
  3. Prepaidguy9081

    Prepaidguy9081 Well-Known Member
    78

    Sep 28, 2012
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