computer doesn't recognize my phoneSupport

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  1. drgonzo45

    drgonzo45 New Member

    hi, i have a samsug galaxy precedent and my dell desktop wont recognize my phone when i plug it in. before it worked fine and i was able to transfer music to my phone, but now the comp just says it doesnt recognize the devise.

    thanks in advance for your help

  2. Rukbat

    Rukbat Well-Known Member

    If you plug it into a different USB port, the computer thinks it's a different device.

    If you use a different cable, it could be one that will charge the phone, but not data-connect to the computer properly.

    You could also try to reinstall the driver.
  3. Prepaidguy9081

    Prepaidguy9081 Well-Known Member

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