I've looked at other similar threads and found no solution. I recently lost the charger and cable that came with the phone, and bought another one, but the actual connector is slightly different. When I plug my phone into my computer, I don't get anything, either on the phone or on the computer, except that the phone does start charging. I get no "start USB service" or whatever option in the phone and the phone does not show up as a drive. Nothing, nada, zilch, zero. I'm guessing it's the cable, but I'd like to confirm before going out and buying another !@#%$ cable.