computer won't recognize phoneSupport

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  1. ca262626

    ca262626 New Member

    Hi there,

    My computer is suddenly not recognizing my phone when I connect it via USB. I downloaded the driver and have connected it in the past without issue, but now - nothing. Tried rebooting both, tried different ports, etc. The phone just starts charging when I plug it in, and that's it.

    Every other post I can find is for a different phone or a slightly different situation, and the solutions point to menus and options I don't actually have on my phone.

    Any ideas? Windows 7, my phone's not rooted or anything like that, using the USB cable that came with the phone... let me know what other info you need. Thanks!

  2. AndyOpie150

    AndyOpie150 <strong> <a href=" Contributor

    Have you tried turning the PC off, then plug in the phone and turn PC on?
  3. ca262626

    ca262626 New Member

    Well, I have now - thanks! I did not know that was a thing.

    Oddly enough, the USB icon showed up on my phone as soon as my PC started back up (before Windows started) but then disappeared again pretty much as soon as the start-up process completed.

    I left it connected while I gawped and fretted, and 5 full minutes later (of me not doing anything that could've helped), it recognized the connection again. Since then it's working just fine. I've just never seen anything like this before.

    Anyway, thanks again!
    AndyOpie150 likes this.

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