Connecting Galaxy S to PCSupport


Last Updated: 2010-11-02 18:34:42
  1. All-a-Mort

    All-a-Mort Member

    Ok, first smart phone owned and I am trying to connect it to the PC to transfer some wallpapers and later some ringtones. Can't get it to recognise the phone though.
    In Kies (running the most up-to-date version), it never gets past the 'Connecting the device' part, and never actually ends up connected.
    If I try using it on mass storage mode, the device is found in my computer in XP (though it shows up twice) but it doesn't see a disk and asks for a disk to be inserted, possibly because as yet the device only has it's internal sd card in it not an extra one.
    So...

    1. Does the connection on the device reset everytime it goes back to idle? I'm getting strange results in mass storage mode with 2 devices shown and then vanishing as the phone 'sleeps'.
    2. Do you need an external or extra sd card for it to be visible/accessible as mass storage in that mode?
    3. I can connect it to my wifi network easily enough...I gather I can't actually access it as a storage device on the pc via the network?

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  2. -Ollie-

    -Ollie- Well-Known Member

    In Mass Storage mode, once the device is recognized on your PC, extend the notification area on your phone (press top of the screen on your GS and slide it down), then select "Mount USB" (can't remember exactly the text, but it is USB related), then you will be able to access the phone internal memory and the SD card from your PC.
    All-a-Mort likes this.
  3. All-a-Mort

    All-a-Mort Member

    Cheers dude, didn't know that before. Just need to work out where to put the files now.
  4. -Ollie-

    -Ollie- Well-Known Member

    All-a-Mort likes this.
  5. Jaypeebee

    Jaypeebee Active Member

    You can access your files via the Interweb if you use DropBox which is available on Android Market, and it's free.
  6. All-a-Mort

    All-a-Mort Member

    Thanks again. Didn't realise wallpapers could be .png format and so losless. Probably explains why some of the ones I changed to .jpg look a bit pixellated and rubbish.
    For ringtones I usually just do 30 second snippets edited in Audacity. Hard to get the volume right though. I'll have to check to see what sort of music works best though, classical, rock or electronic.
  7. heavymustard

    heavymustard New Member

    This works! Been trying to figure this out for 3 days. T-mobile tech support didn't have a clue. Thanks!

    fudduf likes this.
  8. fudduf

    fudduf New Member


    been trying to figure this out too! funnily i have not seen this on any other forums where people have the same problem. i wish it would mount automatically though.
  9. big_mike

    big_mike Well-Known Member



    i found this answer on vodafone and t mobile uk forums.

    its what im now doing.
  10. firefox73

    firefox73 Well-Known Member

    I found something about the mounting on here but can't remember the thread.

    Unfortunately, I sent my SGS back a couple of days ago, so am currently without until the replacement arrives. However, I did find an app on the android marketplace which may have been called '...... mount', 'auto mount' or 'SD mount' and this worked perfectly everytime.

    No longer the need to drag the notification bar down. So there is a free app out there but I'm afraid I can't recall what it was called.

    Edit - Just found the app on my camera (took photos of the screen to remember the apps I had on it), its called "Auto Mount" - Have fun!
  11. mukulj

    mukulj New Member

    after installing kies and .net, still not able to recognized on PC.
    any solution
  12. snapper.fishes

    snapper.fishes Well-Known Member

    Kies worked for me once and I managed to update the firmware. Haven't worked since then.
  13. dc41

    dc41 New Member

    I've found that I need to be using Samsung's TouchWiz UI launcher in order to connect to kies. Normailly, I use ADW and have to switch back to TouchWiz with Home Switcher in order to connect.

    HTH
  14. manekeni83

    manekeni83 New Member

    Greeting from mevlani have problem with the phone's Galaxy GT-i9000 that cable pulled becoming android installing 2.2 and the fire extinguisher and fika with key ndiyet not again please help me thank you

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