connecting samsung captivate to computerSupport


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  1. bellarmine

    bellarmine New Member This Topic's Starter

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    i just got my second captivate, the first would never connect to my computer the second one (the one i have right now) connects to my laptop but my computer wont recognize the device, bottom line is that i cant connect it to my computer. I have tried so many things like: "mount and unmount" the SD card and the internal memory, also i have tried the USB debugging, i hava also tried the kies option on the phone, and nothing.. i have all the Samsung USB Drivers (version V.1.3.450.0) i have downloaded the kies program and the kies mini and they haven't work... what am i missing??? can anyone help me? (my laptop is a Toshiba Satellite A135-4527 with windows vista)
     

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  2. rubiconjp

    rubiconjp Well-Known Member

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    I used the Settings->Applications->USB Settings->Media player option to access all the dirs and files on the phone.
     
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  3. vt6spd

    vt6spd Well-Known Member

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    Wow! Changing it to Media Player totally made it work!!! Sweet! I was having the same problem. I could not connect to my computer at all. This saved me lots of head aches and blue toothing info back and forth.
     
  4. mterrence5

    mterrence5 Member

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    i also have this problem. The computer says USB driver could not be found but I have downloaded Kies Mini and the drivers. Windows 7 laptop and Vist PC both do not work. Followed the steps from the samsung website to install the drivers.

    Do you have the JH7 Update? I am wondering if that is the issue on my phone.
     

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