Connecting with USBSupport

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  1. sturner2900

    sturner2900 New Member

    When I connect my new Droid Ultra to my computer with USB all that shows up is the camera. I would like to transfer music and find a ringtone I downloaded, but the only file that shows up is the camera.

  2. Thom

    Thom Guides Guide

    Welcome to Android Forums.

    On the Ultra pull down the dropdown list and select Connect as a camera. When the new screen appears choose Media device (MTP).

    You will need to then reestablish the connection to the computer.

    ... Thom
  3. sturner2900

    sturner2900 New Member

    I don't know if I'm doing something wrong, but the only thing that shows when I pull down the drop down list is the time, date and the temperature of my location. At the top right of the list is kind of a square box and when I tap on it, I get Brightness, Settings,my wifi, The amount of battery I have left, airplane mode, bluetooth and location.
  4. Thom

    Thom Guides Guide

    I'm assuming you are on a Windows machine.
    I'm assuming you installed the dr9vers on your Windows machine.

    When that is the case each time the connection is established the entry will show up in the drop down list on your phone. There are two choices in that list.

    ... Thom
  5. sturner2900

    sturner2900 New Member

    It took Motorola Device Mgr 3 times to get the drives downloaded, but it finally worked and I was able to find my ringtone and copy it to the correct file. Now I'm going to try to transfer music. Thanks for your help!

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