This is my husband's phone. He's had it since Black Friday. In general he's not a big smart phone user, but needs good battery life, which the Rise used to deliver. Lately, though, his battery has drained very quickly, and the much-despised Connections Optimizer appears to be to blame. Even when he unchecks the box to disable it, after a while the phone will make a little chirp and re-enable it on its own. Since it won't stay disabled, and he doesn't want me trying to root the phone, I'm looking for another way to deal with the Connections Optimizer problem. Specifically I wondered, will doing a factory reset remove it from the phone? Since it came through as an OTA update I thought it might work. Can anyone confirm if that's the case - or have another approach i can try? If I can't fix this, he's seriously thinking about digging out his old Rumor Touch.... so please - help!