Consistent call drop-out problemsSupport


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  1. CAL7

    CAL7 Member This Topic's Starter

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    Is anyone else seeing this? It is a consistent issue with me.

    At about 5-10 seconds into a call (either outgoing or incoming), my transmissions are muffled for about 10 seconds. Thereafter, I have occasional intermittent similar problems. I can always hear the other party perfectly; they just can't hear me.

    It happens with either the built-in mic or the corded headset or bluetooth.
     

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  2. mi_canuck

    mi_canuck Well-Known Member

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    who's your carrier? t-mo or at&t ? what's your signal like? (you can go in the settings>about phone> status and see the signal strength...

    something doesn't sound right...
     
  3. SnotF

    SnotF Well-Known Member

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    +1 sounds like a software issue though, imho... id be on the phone w htc
     
  4. omeyga

    omeyga Well-Known Member

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    I've had people point this out. Especially at the beginning of a call.
     
  5. CAL7

    CAL7 Member This Topic's Starter

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    TMO

    I am about 1/2 mi from a tower and showing -99db, but I am usually upstairs with a near line-of-sight to the tower (through a window) so I probably have better than that typically.
     
  6. SnotF

    SnotF Well-Known Member

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    if that's the case, it's almost DEF a software/hardware issue. call htc.
     
  7. System6

    System6 Well-Known Member

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    Usually when I try to make calls they fail. Then when I try again they work. Sometimes I have to redial 4-5 times to get it to connect, even when I have 4 bars.

    Same static issue though.... Although my phone usually goes silent 10 seconds or so before it drops a call. on T-Mo.
     
  8. mi_canuck

    mi_canuck Well-Known Member

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    -99db isn't that great of a signal strength actually... a good signal will be in the 60-70 range, at least that's what I'm getting...

    i've been at friend's places where my signal inside their house was quite poor... seems like brick houses usually the signal is poorer... walls too thick... 1700 doesn't have great penetration... although the europeans have 2100 so theirs has to be even worse... ??

    in any case, -99db is not very strong... so not surprising you are having signal issues...
     
  9. SnotF

    SnotF Well-Known Member

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    im at -83 - -77. the tower is about .5 mi away from here... if it helps for reference purposes
     

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