Help Continuous email notifications

[abbykitty]

I use the stock email with my pop email address and I have it set to get emails every 15 mins. If I don't check my email the notification continues every 15 mins until I do. I wanted to know if there is a way for the notification to only alert with a new email, not the same unopened email? I hope that makes sense!

 

[AndreaCristiano]

I use the stock email with my pop email address and I have it set to get emails every 15 mins. If I don't check my email the notification continues every 15 mins until I do. I wanted to know if there is a way for the notification to only alert with a new email, not the same unopened email? I hope that makes sense!

I believe you need to check the alert once box

 

[PSXBatou]

I believe you need to check the alert once box

Where is that? Under each email account there is just a check box for each alert type. No setting for frequency.

I also am having this issue, its a bit annoying at 2am

 

[AndreaCristiano]

Where is that? Under each email account there is just a check box for each alert type. No setting for frequency.

I also am having this issue, its a bit annoying at 2am

It's in the general notifications for my gmail app its under the settings

 

[PSXBatou]

It's in the general notifications

In sounds or within the mail account? I don't mean to sound so dumb, but there are so many settings within Android. I actually love it vs. my old iPhone, but there is a learning curve.

This is for pop mail for me

 

[AndreaCristiano]

In sounds or within the mail account? I don't mean to sound so dumb, but there are so many settings within Android. I actually love it vs. my old iPhone, but there is a learning curve.

This is for pop mail for me

Iim using the gmail app not the HTC app

 

[PSXBatou]

Iim using the gmail app not the HTC app

I am getting the continuous alerts from the HTC mail app, I don't use gmail for much since I have my normal accounts via pop/imap on the HTC mail app. I assume the OP is the same since we both seem to have the same issue.

 

[AndreaCristiano]

I am getting the continuous alerts from the HTC mail app, I don't use gmail for much since I have my normal accounts via pop/imap on the HTC mail app. I assume the OP is the same since we both seem to have the same issue.

I don't know about that app as I use gmail exclusively now. Sorry I couldn't help. Goodnight

 

[abbykitty]

I can't find anything within the mail app or in any settings using my pop3 email. I did figure out you can import your email address into gmail and use the gmail app, i dont think it gives the annoying reminder. Not sure if I like gmail app yet!

 

[PSXBatou]

I ended up just turning off vibrate for mail notification, I couldn't find any settings that were causing the multiple alerts. I guess this is just a "feature" of the HTC stock mail app.

I turn down my volume when I sleep, so i won't hear the audio, however the vibration had a tendency to wake me up when it was going off every 5 minutes when the mail app checked for new mail.

 

[PSXBatou]

Update: I just called HTC, this is the how their app is supposed to behave. Basically what I did was use their advice and set on/off peak checking. I set peak to be 8:00am-11pm, it checks every 5 min during this time. Off peak it will check every 2 hours, meaning less alerts in the middle of the night. You could just say manual for checking off peak, then you wouldn't get any notifications while off peak times.

I asked about an update, and was told they weren't aware of one and that on/off peak was their way of giving the user control over it.