CoPilot Download failed


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  1. Mcklintop

    Mcklintop Member This Topic's Starter

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    Guys,

    I tried to download CoPilot to my hero, I got as far as adding all my details and the credit card details. After I clicked the buy now button it greyed out and nothing happened.

    What now?? And will I be charged? I checked my bank to see if there was a payment taken but nothing so far.
     

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  2. Xavier

    Xavier Well-Known Member

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    Try registering you card online first with Google check out.. Then when you go to purchase something from the market, it'll already have your card details stored..
     
  3. Mcklintop

    Mcklintop Member This Topic's Starter

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    Hi Xavier,

    I registered my card details, it was after this that it failed to download. I just don't want to pay for something I haven't got. Can i attempt to download it again or would I be charged twice, I don't even know if the original payment will have been taken.
     
  4. Xavier

    Xavier Well-Known Member

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    Did you receive any emails confirming anything after you tried to purchase it?
     
  5. Mcklintop

    Mcklintop Member This Topic's Starter

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    No, does this normally happen, sorry but this is the first time I've actually tried to download an app that I had to pay for!!!
     
  6. Xavier

    Xavier Well-Known Member

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    Shouldn't normally happen... If you didn't get an email then you wouldn't have been charged so the chances are, you're good :)
     
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  7. Mcklintop

    Mcklintop Member This Topic's Starter

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    Cheers Xavier, I'll maybe try to download it later.
     
  8. peterc10

    peterc10 Well-Known Member

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    Go into Market then hit My downloads. Is Copilot listed there? If so what status is it showing as?

    But just one small warning - the notification of payment email will be sent to your Google account email address. I got caught like that - I did not know i had a google account but I set one up while activating the phone - a problem because I could not remember email address or password!
     
  9. Mcklintop

    Mcklintop Member This Topic's Starter

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    Thanks Peter,

    It's not in My Downloads so I guess the I never got as far as the download.
     
  10. Jaffa

    Jaffa Well-Known Member

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    Just incase your an Orance customer, Orange maps are now free on a
     

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