Coworker's RAZR updated on its own, now battery life is terribleSupport

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  1. TheyCallMeBT

    TheyCallMeBT Well-Known Member

    I want to look into something for someone I work with (a client, actually). She got a RAZR a few months ago, mainly for the good battery life. Then there was a recent update that she didn't approve and now her battery life is terrible-- like four hours and it's about to die with minimal usage. I'm guessing this is more of a widespread thing with the phone. Would she be better off trying to get Verizon to give her a MAXX or something? She's in her 50s and can't put a custom ROM on it-- and I'm not going to do it.

    Thanks for any help.

  2. Grey1001

    Grey1001 Well-Known Member

  3. arparaspolo

    arparaspolo Well-Known Member

    Grey is right. Do the Factory Reset(which Verizon will have you do if you call) and then keep track of the battery. If it is still bad. Call up VW and have them replace it. Tell them you already did the factory reset and it is still malfunctioning. The one you get will be a Certified Like New Replacement. Just means it is a cleaned up, fixed, used device. Hopefully the reset works. If the replacement does the same. Lather. Rinse. Repeat.
  4. TheyCallMeBT

    TheyCallMeBT Well-Known Member

    Perfect. Thanks guys!
  5. carracerz14

    carracerz14 Well-Known Member

    Am I the only one that sees the date as 12/31/1969? Lol
  6. dmdroid

    dmdroid Well-Known Member

    I noticed that too, after flashing ICS to my phone I had a blank text message from that date. Must have been some kind of place holder inserted by a humorous programer.

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