Cracked/Chipped screen issueSupport


  1. Joke Insurance

    Joke Insurance New Member

    Hey guys,

    About a month ago, the screen on my HTC Vivid cracked in a few places after I carelessly left it on the edge of my bathroom sink, and it ultimately fell. I decided that I wanted to wait it out and not get the screen replaced just yet.

    Now about a two weeks ago, I went out to a bar and a drank a good amount of alcohol. During the night, I had reached into my pocket to get out of my phone but seeing where I was at the time, I dropped the phone. The end result was further damanged the phone. Here are some photos that were taken a few days after:

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    I was wondering how I can/should go about getting the screen replaced? My phone provider is AT&T so should I head to the AT&T store that I bought it at so they can replace it? If so, how much would they charge me? I also heard that I can buy a screen myself and do the replacement by myself with the help of some tutorials that are on the internet. Or could I buy the screen myself then ask the employees at the AT&T store to replace it?

    As for other other portions of the phone that are damaged, I think it would be safe to assume that I can't fix those and a professional will have to replace those damaged areas.

    And last time that I checked I never put a warranty on my phone.

    Very neglectful overall, right? Haha. I'll definitely be learning from my mistakes that I made here.

    I am not sure which route to take. What I am looking for is both the fastest and most affordable route possible. If you can help me out, that would be greatly appreciated. Thank you.

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  2. lunatic59

    lunatic59 Moderati ergo sum Moderator

    If it's just the digitizer that's broken you can get one for the Vivid for about $30 bucks.

    Looked it up for you.

    Here's how it's done. If you feel comfortable trying, I'd say go for it.

    damewolf13 likes this.
  3. Joke Insurance

    Joke Insurance New Member

    Noob question; which part is the digitizer? Other than that, thanks for posting the Youtube video!
  4. lunatic59

    lunatic59 Moderati ergo sum Moderator

    The digitizer is the touch-sensitive part of the screen. Some phones have an LCD/digitizer assembly which must be replaced as a unit, some have the digitizer as an overlay to the LCD screen. Each has their benefits and limitations, but in your case they are separate, which makes repair much easier.
    damewolf13 likes this.

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