Cracked screen - how much will Verizon charge?Support

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  1. slumpey

    slumpey Well-Known Member

    My Incredible fell out of my pocket when I was getting out of my car and it cracked. The touchscreen on the Incredible still works, but the glass/LCD (or digitizer) is cracked. I don't have the insurance and since it's been a few months, I can't add it.

    1) How much will Verizon charge to replace the glass/LCD (or digitizer) or provide a replacement phone?
    2) What is the turn around time to get it fixed?

  2. najaboy

    najaboy Well-Known Member

    VZW will most likely replace your phone and charge you full price for the replacement. You can also send it to HTC for repair, which costs somewhere in the $120 - $150 rannge, IIRC. Alternatively, you can buy the parts online rom various sources for about $70 and do it yourself using one of the teardown guides.

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