Cracked screen - how much will Verizon charge?Support


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  1. slumpey

    slumpey Well-Known Member This Topic's Starter

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    My Incredible fell out of my pocket when I was getting out of my car and it cracked. The touchscreen on the Incredible still works, but the glass/LCD (or digitizer) is cracked. I don't have the insurance and since it's been a few months, I can't add it.

    1) How much will Verizon charge to replace the glass/LCD (or digitizer) or provide a replacement phone?
    2) What is the turn around time to get it fixed?
     

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  2. najaboy

    najaboy Well-Known Member

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    VZW will most likely replace your phone and charge you full price for the replacement. You can also send it to HTC for repair, which costs somewhere in the $120 - $150 rannge, IIRC. Alternatively, you can buy the parts online rom various sources for about $70 and do it yourself using one of the teardown guides.
     

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