Cracked Screen.....General


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  1. mully

    mully Well-Known Member This Topic's Starter

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    Well, my wifes screen cracked on her Eris. And get this......it was from wiping it off on her shirt. She simply wiped it on the front of her shirt and now there are like 4 long cracks from the bottom right up to the top left. You can see some liquid seeping out also. She didn't wipe it hard, either. I'm wondering if the Eris kind of "twisted" while wiping and that caused it to crack. Now if you twist it a bit it creaks.

    The cracks seem to be on the interior of the screen, and you can't feel them on the face of the screen.

    Is the Eris that delicate that the screen can crack wiping it on your shirt??? Very dissapointing. I suppose I'll have to end up dishing out $89 for a crappy refurbished one from Assurion. Uggghhhhh. :( :( :(

    I'll take pics when I can.
     

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  2. Doheny

    Doheny Well-Known Member

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    Wow, that sucks. I open wipe mine on my shirt...I'll need to be careful. It musta been from tweaking (twisting) it, ya think? That or too much pressure on the screen?

    Lesson learned.

    Thanks...let us know what happens...if Vz says why it happened.
     
  3. renee140

    renee140 Member

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    Did the screen have any sort of protection on it - such as the screen protector?
     
  4. mully

    mully Well-Known Member This Topic's Starter

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    It didn't have any screen protecter on it, as the screen is glass.....Here are some pics. The weird thing is....it's not the glass screen that's cracked. It's whatever is underneath it. There are NO cracks in the glass. It's still perfectly smooth and intact. But look at what happened.......:(
     

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  5. renee140

    renee140 Member

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    Weird. At least it is usable.
     
  6. Graz

    Graz Well-Known Member

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    What did you do to fix it? Or did you not?
     
  7. mully

    mully Well-Known Member This Topic's Starter

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    Verizon sent me another one for $50. Better than Asurions $89 deductible. I was happy. Yay Verizon!
     
  8. smittythepig

    smittythepig Well-Known Member

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    did you get a refurb?
     
  9. Graz

    Graz Well-Known Member

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    Damn, she doesn't have insurance either.
     
  10. mully

    mully Well-Known Member This Topic's Starter

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    Verizon shipped a refurb. Looks and works perfect, though. I was just glad we didn't have to use our insurance through Asurion. I've always had terrible luck with their refurbs.
     
  11. xGMiLLSx

    xGMiLLSx Member

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    Glad I read this! I clean mine of with my shirt a lot. That sucks bro.
     
  12. 40_LTDShooter

    40_LTDShooter Active Member

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    So do I ....... maybe I'll be more careful with it from now on. Dropped my today on the concrete floor, and my Body Glove 2 piece case/protector popped off the phone, but the phone itself wasnt hurt or scratched at all.

    Whew ......
     
  13. micronut

    micronut Member

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    Insurance, insurance, insurance...

    I pay like $8 a month through Verizon. I have no idea what it covers, though. I guess I'll have to look into that.
     
  14. J.R.

    J.R. Well-Known Member

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    So 8.00 a month (96.00/yr.) and a 90.00 deductible. How much is a new Eris? 200? I don't see how it's worth it to pay for the insurance, I'll just take my chances.
     
  15. doogald

    doogald Guides Guide

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    The Eris is $470 if you buy it without a contract. You are not eligible for new contract pricing for 20 months, if I am not mistaken.

    Or, with an early termination fee of $350 minus $10 per month that you've had the contract, you pay the fee and then get a new one with a new two year contract for $100, I suppose, if they will let you do that.
     
  16. swimminginthoughts

    swimminginthoughts Well-Known Member

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    Shouldn't everyone has a right to universal phone coverage? I mean, after all, communication is essential to everyday life, and freedom of speech is a right. Seems like the government should be guaranteeing our right to phone care...

    Sorry, I couldn't resist!
     
  17. micronut

    micronut Member

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    Umm... no.
     
  18. AndroidSPCS

    AndroidSPCS Well-Known Member

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    Even glass screens need a screen protector. Glass does scratch, badly. People keep believing the myth that glass screens don't scratch.
     
  19. smittythepig

    smittythepig Well-Known Member

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    hopefully some of the higher end phones will start getting sapphire crystal displays at some point and it won't only be ultra-luxury brands like Vertu. sapphire can still scratch (it's happened to a couple watches i've owned) but very unlikely. then again, i guess it's a bit ridiculous on phones people will only carry for a year or two.
     

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