I purchased a lovely Experia Z Ultra a month ago. After two weeks it developed "the screen crack". Certainly not the cover glass and certainly it had not been dropped or sat upon etc.
The good news is that I got it from Amazon UK and even though I was a couple of days outside their 30 day warranty (I had been on holiday) they willingly agreed to take it back. Today I sent it off to them. Even though I have no reason to doubt there actions, I will let you know when/if I get my money back.
I was on holiday in Singapore; very hot and I was wondering if temperature does have a bearing on this problem as someone earlier suggested.
Whilst in Singapore, I asked a local Sony dealer to look at the problem. Without any prompting, he said it was a manufacturing defect!
Come on Sony! Get your act together and sort this (manufacturing)problem out.
The good news is that I got it from Amazon UK and even though I was a couple of days outside their 30 day warranty (I had been on holiday) they willingly agreed to take it back. Today I sent it off to them. Even though I have no reason to doubt there actions, I will let you know when/if I get my money back.
I was on holiday in Singapore; very hot and I was wondering if temperature does have a bearing on this problem as someone earlier suggested.
Whilst in Singapore, I asked a local Sony dealer to look at the problem. Without any prompting, he said it was a manufacturing defect!
Come on Sony! Get your act together and sort this (manufacturing)problem out.