Cracked ScreenGeneral


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  1. ncsustash

    ncsustash Well-Known Member This Topic's Starter

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    So my screen is freakin wrecked.

    I dropped it from about 2 feet into a pile of leaves. I picked it up and dusted it off and didn't see any problems. I took it in side and set it on the table and came back in 10 minutes and had a crack running about 2.5" diagonally across the screen and a little one in the corner. After about an hour another one showed up running horizontally across the screen.

    I find it hard to believe that the fall it took would cause the glass to shatter like it did. I think it might have been the temp difference of bringing it inside.....>90 to ~68.

    Any advice? Should I contact VZW or HTC first? Any recommendations on 3rd party repairs?

    Sorry no pics....the wife has the camera in China.
     

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  2. lmbgm

    lmbgm Well-Known Member

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    wow sorry to hear that. just a pile of leaves? Did the phone have some sort of case or cover?
     
  3. BetterMost

    BetterMost Banned

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    It seems like there is some sort of problem with these screens. They should be able to take a drop like you describe without breakage.
     
  4. TrumpetMan

    TrumpetMan Well-Known Member

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    Sure there wasn't a rock or something under the leaves?
     
  5. necosino

    necosino Well-Known Member

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    Contact VZW ASAP to get a NEW replacement instead of a refurb. This is believable though, if it landed on its back. The camera lense acts as a channel for the force of the impact to go straight to the screen.
     
    NightAngel79 likes this.
  6. ncsustash

    ncsustash Well-Known Member This Topic's Starter

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    no case....it was in an aftermarket belt clip sleeve and i had it in my hand and I bent over to pick something else up and it fell out of the sleeve as it wasn't a tight sleeve.

    I doubt there was a rock...I was just walking in the woods and it didn't see like it landed very hard....maybe it just landed on the right spot the right way. Still, I dropped my BB Storm down several stairs with no problems.

    I will swing by VZW tonight and see what they say. The worst they can say is no...
     
  7. esn

    esn Well-Known Member

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    I hope you had insurance I doubt they will cover under warranty but good luck.
     
  8. jgigs

    jgigs Well-Known Member

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    Wow that stinks.

    I dropped my phone this weekend. It fell off the kitchen counter top onto the floor. Fortunately it survived with out any breaks.
     
  9. tranceFusion

    tranceFusion Well-Known Member

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    anyone can still add insurance.. you can add it up to 30 days.
     
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  10. BetterMost

    BetterMost Banned

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    I think its a "must have" considering all the mishaps we are seeing already.
     
  11. ncsustash

    ncsustash Well-Known Member This Topic's Starter

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    great advice!
     
  12. bfrey08

    bfrey08 New Member

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    This is funny because this is almost the exact same scenario as me, however mine dropped from about 2 feet onto the soft grass, I did not realize my screen was cracked until I tried to turn it on 2 hours later, and the screen was discolored.

    I as well have the HTC Droid Incredible, and am a previous owner of the BB storm.

    The BB storm seemed like a tank, I dropped it a few times from much higher distances and no harm was done to it...

    I do have insurance for the Incredible however, I might as well try out verizon/HTC to see if it is covered under warranty since I know the Nexus one is having plenty of screen problems.
     
  13. ncsustash

    ncsustash Well-Known Member This Topic's Starter

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    The result....
     

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  14. crackers8199

    crackers8199 Well-Known Member

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    the incredible has a different screen than the nexus one...
     
  15. jwm2

    jwm2 Well-Known Member

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    +1 for insurance. I added it within a few days of getting mine, just in case. With these kinds of devices you just never know and as much as i carry it with theres a pretty good chance i'll get to use it.
     
  16. rockstar323

    rockstar323 Well-Known Member

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    Edit: Nevermind i was wrong it is 30 days with Verizon.
     
  17. necosino

    necosino Well-Known Member

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    I like that lamp.. No, really, I do..
     
  18. aleis

    aleis Well-Known Member

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    the verizon case/holster saved my phone at least 5 times so far.
    on concrete, on tile floor, carpet, inside car on the floor and on carpet in the house. its does have its issues but the case/holster is a must in my opinion.
     
  19. nyngbld

    nyngbld Well-Known Member

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    good lord, why is it being dropped so much???
     
  20. thewholeshabang

    thewholeshabang New Member

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    same thing happened to me. what ended up happening?
     
  21. drdoom

    drdoom Well-Known Member

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    I dropped mine from about 4 feet yesterday. I have the Red/Black gradient case on mine and it split apart after the fall. No damage to my Incredible though.
     
  22. deanq4

    deanq4 Member

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    Dropped mine from my pocket to a rubberized concrete floor (about 3 feet) and freaked out... a week later, no issues. Landed on the corner and popped the back off. Lucky I guess
     
  23. CatsTide

    CatsTide Well-Known Member

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    leaves are evil....keep your inc away from leaves at all cost!
     
  24. Reaver

    Reaver Well-Known Member

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    So to sum it up.... Leaves crack the screen and Styrofoam breaks the touchscreen. Who knew we were surrounded by such evil.

    Seriously, I dropped mine from about a foot and I still freaked out. All these stories have me handling my DINC more carefully than a newborn. I am not a fan of cases but I may have to breakdown and get one. Luckily, I always opt for the insurance.
     
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  25. kingwilliam

    kingwilliam Member

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    I handle my Inc like baby Jesus, but unfortunately I am an idiot and I was driving with the phone sitting on my lap.....

    As I have done hundreds of times with other phones, I got out of my vehicle and watched in slow motion horror as it fell toward the pavement..... it struck with a loud pop and I knew things were gonna be bad when I picked it up.








    Needless to say, my screen looks like a busted windshield.....everything still works fine.


    My brother has purchased replacement screens for his iphone that worked great.... I wish I could find one for this phone.

    I have insurance, but I prefer to use that if I lost or totally destroyed the phone, cause I think you can only do 2 claims per year w vzw
     

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