Dark Screen, cannot see anythingSupport


Last Updated: 2012-04-05 19:38:37
  1. caminator

    caminator New Member

    Hi guys. My screen went out the other day for no apparent reason. My phone still rings, I get text messages, etc, but my screen is dark, so I cannot use the phone. I just hear it ring and beep.
    I am getting a replacement from VZW and need to send my current phone back. Considering the screen is dark, I don't know how I can reset the phone. I have rooted it, but nothing else. If I send it back this way, it will be rooted and all my emails, text, etc will still be on the phone. I'd prefer not to do that.

    Does anyone have a way I can reset my phone back to factory default without being able to see anything on the screen?

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