Support Data Call Failure

Discussion in 'Android Devices' started by tha_dude34, Jun 22, 2010.

  1. tha_dude34

    tha_dude34 New Member
    5

    Jun 22, 2010
    4
    0
    5
    'Registration failure. Press ok for options. Your PCS Vision username and/or password may be incorrect. Please try again.'

    This will come up multiple times at my house or wherever there is sketchy signal. I called Sprint's ATS and they had me reset my phone saying it would more than likely fix the problem. Nope! Once the "Data Call Failure" pops up, I can't use email or web even when I'm in a place that shows strong signal. The only way I can fix this is by rebooting my phone each time and that's not something I'm wanting to do every time I loose signal.. Any fixes for this problem? I talked to one of the Sprint guys at their store and they said something about a patch coming out for it soon? Who knows.
    Thanks
    Taylor L.
     

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  2. neodorian

    neodorian Well-Known Member
    173

    Jan 5, 2010
    1,113
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    Video Producer
    Baltimore, MD
    Try going to settings -> system updates and then update profile and update PRL. At least then you know that you have the latest network info on your phone and your phone is provisioned properly. If there are still issues I am not so sure.
     
  3. tha_dude34

    tha_dude34 New Member
    5

    Jun 22, 2010
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    Thanks I just updated both!
    Hopefully this will work!
     
  4. fritzel67

    fritzel67 Well-Known Member
    16

    Apr 10, 2010
    67
    4
    16
    Nashville, TN
    Did this fix your problem? I just flashed my EVO to Cricket and am getting this "Data Call Failure" message as well.

    Thanks.
     
  5. digi7

    digi7 New Member
    5

    Dec 9, 2010
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    Pay your bill, it happen to me, i paid my b ill and it went away!
     
  6. akazabam

    akazabam Well-Known Member
    313

    Jun 7, 2010
    4,418
    1,387
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    Near Los Angeles
    What a novel idea. I'm going to guess if he hasn't paid his bill since July, though, it's a little too late.
     
  7. NewAndroidUser

    NewAndroidUser Active Member
    16

    Jan 6, 2010
    36
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    HVAC Technician/humantarian
    Cincinnasty OH
    So is there a definitive answer to this issue? I turned my phone on this morning & this just popped up. FYI I don't tether & I can't update my profile, even on wifi or 4G.
     
  8. Mr. Ed

    Mr. Ed Well-Known Member
    313

    Jun 27, 2010
    6,675
    1,464
    313
    Phones
    Over Yonder
    if you take your phone in to sprint they can manually update your prl for you or reprovision your phone.
     
  9. NewAndroidUser

    NewAndroidUser Active Member
    16

    Jan 6, 2010
    36
    2
    16
    HVAC Technician/humantarian
    Cincinnasty OH
    I got mine going. I had changed some settings to get streaming internet radio to work & apparently it broke something. I reverted back to the original settings & the problem disappeared. Now if I can just get Wunderradio to work again.....
     
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