Data charge error

Discussion in 'Orange' started by CANDYMAN1975, Jun 2, 2012.

  1. CANDYMAN1975

    CANDYMAN1975 New Member
    6

    Jun 2, 2012
    1
    1
    6
    I am a PAYG user on orange. I receive a 250mb data bundle every month along with my top up rewards of 400txt and 100mb data. On the 31st i received a text saying i had only 98p credit on checking my balance this was now only 16p. Not even enough to speak to customer service. I visited the local orange store and was allowed to call CS from one of their phones. I was told that i had been sending a number of MMS this is a function i never use i send pictures via email (its free). The advisor agreed to refund credit to my phone but could not explain the MMs i was supposed to of sent saying someone must have used my phone without me knowing. NOT POSSIBLE i told him, he then told my to view my usage on-line.
    This i Have done today and my account shows 7 lots of charges of 51-95p a total of
     

    Advertisement
    D-U-R-X likes this.
  2. D-U-R-X

    D-U-R-X turbo drinker
    Moderator
    1,323

    Apr 20, 2011
    16,881
    7,192
    1,323
    Work to live, not the other way round!!
    Sheffield, South Yorkshire
    Many thanks for the heads up... this should help others who are wondering what is going on :)
     

Share This Page

Loading...