Data Connection IssuesSupport


  1. greggvr

    greggvr New Member

    I have an international plan on AT&T. I'm in Western Australia connected to the Telstra network. Have full signal, can make calls, send texts, but my data doesn't work. I can't access my e-mail or the internet. My mobile network setting under "quick settings" goes between saying ON and Turning On. I have allow data while roaming option checked as well as the enable always on on mobile data. Any help would be greatly appreciated! Thanks!!

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  2. gnosisjunky

    gnosisjunky Well-Known Member

    When you are are roaming onto another providers towers they may have the ability to put a cap on the amount of data you can use in a month. I work for Sprint and even tho data roaming is included in our plans I have had many cases when a customer is not able to use data roaming after hitting this cap. In our case the cap is set at 300mb. I don't know if this is what is happening in your case but it's a thought.
    greggvr likes this.
  3. yuriyvg

    yuriyvg Guest

    I have one problem .. After flash phone recognizes the card but i cant connect to network..

    What is the problem?
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